Quartus internal error: fatal error.

[butterdog]

When i use quartus, it will pop up the internal error: fatal error. Who can help me?
I'm using Quartus ‖ 13.1.0

[RichardTanSY_Intel]

I found a forum case with the similar internal error.

Could you try the solution provided by the other users and see if it works?

https://community.intel.com/t5/Intel-Quartus-Prime-Software/Quartus-II-13-0-1-access-violation-error/td-p/1364514

[butterdog]

thanks, I will give it a try.

[RichardTanSY_Intel]

Do you able to solve the Internal Error?

[RichardTanSY_Intel]

I have yet to receive any response from you to the previous question/reply/answer that I have provided but I believed that I have answered your question. 

With that, I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

Best Regards,

Richard Tan

p/s: If any answer from the community or Intel support are helpful, please feel free to give Kudos.