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DXu2
Partner
364 Views

Quartus prime 19.1以后版本为何经常出现(未响应)的情况

电脑如果没有打开过 office 的办公软件(PPT,WORD)​,Quartus prime软件可以正常使用。一旦打开 office 相关的办公软件(PPT,WORD)。Quartus prime软件肯定会出现(未响应)的状态,如下图所示:

出现Quartus prime软件(未响应)的状态,只能通过电脑重启解决,不能打开  office 的办公软件(PPT,WORD)。

1583200529(1).png

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4 Replies
ShyanYewT_Intel
Employee
241 Views

This seems possible due to PC low in RAM/disk space. Try to kill any unnecessary process in the background.

Do you have similar issue with other machine?

DXu2
Partner
241 Views

HI ,

我的电脑的内存已经是64G的配置,对于笔记本的配置,已经达到最大情况了。我个人觉得可能不是这个原因。

DXu2
Partner
241 Views

HI ,

我的电脑的内存已经是64G的配置,对于笔记本的配置,已经达到最大情况了。我个人觉得可能不是这个原因。

 

ShyanYewT_Intel
Employee
241 Views

Could you try to re-install the Quartus software?

Make sure that the installation files are downloaded completely from https://fpgasoftware.intel.com/

(If you are running the Bitdefender antivirus software, you should temporarily disable the software during the Quartus Prime software download and installation process.)

 

Is there any internal error pop up when the Quartus not responding?

Also, could you try to run Memory Diagnostic to check whether RAM failing.