Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)
17165 Discussions

Questa License Generation Issue

Xilinx
Beginner
991 Views

Hello Folks,

 

Whenever I try to generate a license for Quest Starter Edition, it says License request submitted successfully. But I see Submission Error when I look at Enlistments. I have attached a screen shot.

 

Can someone please assist ?

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5 Replies
AR_A_Intel
Employee
862 Views

Hello,

 

Welcome to the INTEL forum. To further check, could you provide details

Name :

Email Address :

Company Name :

Company Address :

NICID/Mac Address :

 

For privacy, reply/attach file in private message.


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AR_A_Intel
Employee
752 Views

As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


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reikes
Beginner
477 Views

I am seeing this same issue with submission error.  Was this ever resolved or is it just an intermittent problem?

 

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gtarmo
Beginner
461 Views

I face exactly the same issue. License generation yields a success message and a promise to send the license file to my email. The mail never arrives, and the Entitlements indicates submission error.

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YuFishier
Beginner
434 Views

I got the same issue.  Can anyone help me?

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