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Update Driver Software - USB-Blaster Windows encountered a problem installing the driver software fo

atilley
Beginner
‎07-12-2021 08:03 AM
1,865 Views

 When I tried to Update Driver in Device Manager after plugging in a USB Blaster Rev.C, I got the Windows error "Windows encountered a problem installing the driver software for your device"

 

I found this article which said I needed to install the standalone software as a workaround:

Update Driver Software - USB-Blaster Windows encountered a problem installing the driver software for your device (intel.com)

But that did not fix the problem and had the same result.

 

I am on Windows 10 Pro 20H2 19042.985, Quartus Prime 20.1.1 Build 720 11/11/2020 SJ Lite Edition

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NurAiman_M_Intel
Employee
‎07-12-2021 11:40 PM
1,850 Views

Hi,


Thank you for contacting Intel community.


I believe the link you referred to is only applicable to  Intel® Quartus® Prime Pro edition software version 17.0 and 17.1.


Please refer to our KDB below( It is applicable to both USB Blaster and USB Blaster II)

https://www.intel.com/content/altera-www/global/en_us/index/support/support-resources/knowledge-base/tools/2021/why-does-the-intel--fpga-download-cables-drivers-installation-fa.html


Hope this help.


Regards,

Aiman


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NurAiman_M_Intel
Employee
‎07-22-2021 07:20 PM
1,835 Views

We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.


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