Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Novice
285 Views

Windows 10 runs into an exception and resets when trying to download RBF file to FPGA. There are no issues running under Windows 7. Have anyone encountered this problem? Is there a solution for this problem?

I am running Quartus Prime 15.1 under Windows 10, with 3 devices in the JTAG chain. The devices are in the following order : CPLD, FPGA, and CPLD. The CPLD devices in the chain can be programmed and verified successfully. Trying to program the FPGA results in resetting the PC with an exception and a message "Page Fault in nonpaged area". Running more recent versions of Quartus Prime results in Application fault but does not cause the PC to reboot. With newer Quartus versions CPLDs cannot be programmed or verified, just results in application fault.

0 Kudos
7 Replies
Highlighted
Employee
19 Views

Hi S_Poon,

 

I checked on Quartus Prime v15.1 Support Release Notes, Windows 10 is not supported Quartus v15.1.

https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/rn/archives/rn-qts-std-151-...

 

With newer Quartus versions CPLDs cannot be programmed or verified

May I know which CPLDs and newer Quartus version you are using?

 

Thanks

0 Kudos
Highlighted
Novice
19 Views

Hello Wolfgang, The newer versions of Quartus Prime that I tried includes 16.1, 17.1 and 18.1 they all do the same thing. When I try to perform any operation, I get an application

fault, with the following attached Quartus Prime Problem report. Or I get an error message from the Quartus User Interface, indicating "Device chain in use", with Error Code 44 or

Error Code 35. The devices in the chain are : 5M2210, 5SGXMA5 and 10M02. With Version 15.1, I am able to program and verify the CPLDs in the chain, just cannot perform operation with FPGA. This causes Windows to crash and resets the PC. Thanks.

 

0 Kudos
Highlighted
Novice
19 Views

Error message from Quartus interface.

0 Kudos
Highlighted
Employee
19 Views

Hi S_Poon,

 

There are no issues running under Windows 7.

With Windows 7, did you able to program .sof/any programing file? And perform operation according to your design?

 

Did you follow our recommendation JTAG Configuration of Multiple Devices?

Stratix V multiple device.JPG

 

It would be nice if you can share your schematic.

 

Thanks.

0 Kudos
Highlighted
Novice
19 Views

Yes, we have followed the recommendation for multiple devices in the JTAG chain. In the previous correspondences, it was stated "Cannot program RBF", it is the SOF files that cannot be programmed under Windows 10 and not the RBF file. We have tried on multiple computers (3 different computers), 32 bits and 64 bits OS, they all behave the same. Everything works correctly running Windows 7.

0 Kudos
Highlighted
Partner
19 Views

Jumping in here as I support customer locally.

 

My understanding is under Windows 7/Quartus 15.1, MAXV - StratixV -MAX10 all program.

Under Windows 10/Quartus 18.1, 18.1 update 1, 19.1 et 19.3, MAXV and MAX10 program but not StratixV.

 

WolfGang, can you advise on steps to take to diagnose why the Stratix V cannot program under Windows 10 regardless of the Quartus version?

 

Thank you,

0 Kudos
Highlighted
Novice
19 Views

Hi All, The problem with unable to programming using JTAG under Windows 10 is now resolved. It has to do with configuring the JTAG port. We need to execute the following

command in the DOS prompt. qreg.exe --force -–jtag -–setqdir.