Intel® Quartus® Prime Software
Intel® Quartus® Prime Design Software, Design Entry, Synthesis, Simulation, Verification, Timing Analysis, System Design (Platform Designer, formerly Qsys)

dni

AEsqu
Novice
2,842 Views

Is dni not supposed to work in quartus pro 22.4?

 

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1 Solution
Nurina
Employee
1,986 Views

Alex,


It seems like your dni problem has been solved. Can you post a new thread for the new problem you are seeing?


Thanks,

Nurina


View solution in original post

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26 Replies
AEsqu
Novice
2,273 Views

Only starting from 23.1 pro?

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Nurina
Employee
2,229 Views

Hi Alex,


It should work on 22.4 as well. I think you might need the developer license as stated in the error message, let me check with my team and get to you on this shortly.


Regards,

Nurina


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Nurina
Employee
2,223 Views

Alex,


May I know how you entered dni mode and which tcl commands you have used?

Please provide step by step flow on what you have done.


Regards,

Nurina


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AEsqu
Novice
2,194 Views

Hello Nurina,

I did not use any tcl command,

I just opened the RTL viewer and double clicked on my top level on the left side (as the schematic view was empty),
then these messages popped-up.

We have a Quartus pro license for 2023 , I have asked the IT to install the latest version 23.1,

will see if this message is gone.

Alex.

 

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Nurina
Employee
2,172 Views

Sure Alex, I'll wait for your update.


Regards,

Nurina


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Nurina
Employee
2,120 Views

Alex, do you have any updates?


Regards,

Nurina


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AEsqu
Novice
2,108 Views

Hi Nurina,

I've got Quartus 23.1.0 pro installed today by our IT,

but it crashes at start (GUI does not even open), I asked the IT if they have installed all family devices and especially the Stratix 10 I use,

if you have any remark that can help out, let me know:

 

Problem Details
Error:
Internal Error: Sub-system: DEV, File: /quartus/ddb/dev/dev_family_info_mgr_body.cpp, Line: 3198
Required PDB file(s) not installed. Last choice was /home/xxx/devices/ddb_cumulative_info.ddb
Stack Trace:
Quartus 0xc5928: DEV_FAMILY_INFO_MGR_BODY::load_data_from_pdb(DEV_FAMILY_ENUM, DEV_FAMILY_INFO_MGR_BODY::DEV_FAMILY_DATA_TYPE, FIO_PATH const*) [clone .cold] + 0xa54 (ddb_dev)
Quartus 0x1630d9: DEV_FAMILY_INFO_MGR_BODY::load_family_data(DEV_FAMILY_ENUM) + 0x49 (ddb_dev)
Quartus 0x13eed3: DEV_FAMILY_INFO_MGR_BODY::get_desc_of(DEV_FAMILY_ENUM) + 0x33 (ddb_dev)
Quartus 0x137449: DEV_FAMILY_MANAGER::test_trait_of(DEV_FAMILY_ENUM, DEV_FAMILY_TRAIT_ENUM) const + 0x39 (ddb_dev)
Quartus 0x14c755: DEV_FAMILY_MANAGER::filter_family_list(std::vector<DEV_FAMILY_ENUM, std::allocator<DEV_FAMILY_ENUM> >*, DEV_FAMILY_ENUM, std::vector<DEV_FAMILY_TRAIT_ENUM, std::allocator<DEV_FAMILY_TRAIT_ENUM> >*, bool, bool) const + 0x75 (ddb_dev)
Quartus 0x1e451: IPCATALOG_QUARTUS_PROXY::retrieve_quartus_installed_families() + 0xe3 (mega_ipcatalog)
Quartus 0x1e4f5: IPCATALOG_QUARTUS_PROXY::get_all_quartus_installed_families() + 0x9 (mega_ipcatalog)
Quartus 0x2431f: IPCATVIEWQ_VIEW::setup_device_family_combobox() + 0xb1 (mega_ipcatviewq)
Quartus 0x25523: IPCATVIEWQ_VIEW::IPCATVIEWQ_VIEW(QWidget*, IPCATALOG_QUARTUS_PROXY*) + 0xf5d (mega_ipcatviewq)
Quartus 0x25962: IPCATVIEWQ_IP_CATALOG_VIEW::IPCATVIEWQ_IP_CATALOG_VIEW(QWidget*, unsigned int) + 0x14 (mega_ipcatviewq)
Quartus 0x25b01: IPCATVIEWQ_DOCK_WIDGET::IPCATVIEWQ_DOCK_WIDGET(QWidget*, unsigned int) + 0xc3 (mega_ipcatviewq)
Quartus 0x25b94: mega_ipcatviewq_create_dock_widget + 0x26 (mega_ipcatviewq)
Quartus 0xf143e: AFCQ_DOCK_MGR::create_dock_widget(AFCQ_DOCK_ENUM, AFCQ_MAIN_WINDOW*) const + 0x468 (gcl_afcq)
Quartus 0xb3ff3: QUI_FRAME_WND::create_dock_widget(int, char const*, Qt::DockWidgetArea, bool) + 0xc5 (sys_qui)
Quartus 0xba2b0: QUI_FRAME_WND::ip_catalog_action() + 0x12c (sys_qui)
Quartus 0x18f46: QGQ_MAIN_WINDOW::QGQ_MAIN_WINDOW(QUI_FRAME_INFO*, QUI_FW_STATE_ENUM, QWidget*, QFlags<Qt::WindowType>, bool) + 0x1a6c (sys_qgq)
Quartus 0x1ad63: sys_qgq_create_frame_wnd + 0x36 (sys_qgq)
Quartus 0xa4e28: QUI_FRAME_MGR::create_frame_wnd(QUI_FW_STATE_ENUM, QUI_FRAME_INFO*, bool) + 0x4b0 (sys_qui)
Quartus 0xa50ed: QUI_FRAME_MGR::create_main(_GUID const&) + 0x2f (sys_qui)
Quartus 0x7680a: QUI_APP::init_instance(int, char const**, QUI_CMDLINE*) + 0x512 (sys_qui)
Quartus 0x11a05: QGQ_APP::init_instance(int, char const**, QUI_CMDLINE*) + 0x117 (sys_qgq)
Quartus 0x113a8: QGQ_APP::init_instance(int, char const**) + 0x12 (sys_qgq)
Quartus 0x4042b7: qgq_main(int, char const**) + 0x65 (quartus)
Quartus 0x4e5c0: msg_main_thread(void*) + 0x10 (ccl_msg)
Quartus 0x50b07: msg_thread_wrapper(void* (*)(void*), void*) + 0x8c (ccl_msg)
Quartus 0x1f568: mem_thread_wrapper(void* (*)(void*), void*) + 0x98 (ccl_mem)
Quartus 0x10f58: err_thread_wrapper(void* (*)(void*), void*) + 0x1e (ccl_err)
Quartus 0xba55: thr_thread_wrapper + 0x15 (ccl_thr)
Quartus 0x4f6f4: msg_exe_main(int, char const**, int (*)(int, char const**)) + 0xd3 (ccl_msg)
Quartus 0x4043a8: main + 0x26 (quartus)
System 0x22555: __libc_start_main + 0xf5 (c)
Quartus 0x4041a9: _start + 0x29 (quartus)

End-trace


Executable: quartus
Comment:
None

System Information
Platform: linux64
OS name: Red Hat
OS version: 7

Quartus Prime Information
Address bits: 64
Version: 23.1.0
Build: 115
Edition: Pro Edition

 

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Nurina
Employee
2,080 Views

Hi Alex,


I can see that you are using RedHat 7, this is not supported for Quartus 23.1 Pro. It's probably why you are seeing this Internal Error. Please use the supported OS for 23.1 Pro: https://www.intel.com/content/www/us/en/support/programmable/support-resources/design-software/os-support.html


Regards,

Nurina


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AEsqu
Novice
2,047 Views

Ouch!

I asked the IT if they have plan to move to red hat 8 but I'm pretty sure that won't happen any time soon.

Why was red hat 7 support dropped?

Alex.

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ShengN_Intel
Employee
2,032 Views

Hi Alex,


Check this https://www.macnica.co.jp/business/semiconductor/support/faqs/intel/136797/ probably the root cause for the internal error.


Thanks,

Best Regards,

Sheng


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Nurina
Employee
1,978 Views

Hi Alex,


Probably because Red Hat 7 is very old: https://www.redhat.com/en/blog/end-maintenance-red-hat-enterprise-linux-7-almost-here

I suggest to use Quartus 21.4 as it is the latest software that supports RHEL 7.7 (is this the same as yours?)


If you are using an unsupported OS, you will come across unforeseen problems and you also cannot receive full support from Intel as we cannot reproduce your problems/errors.


Regards,

Nurina


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Nurina
Employee
1,945 Views

Hello,


Do you have any updates?


Regards,

Nurina


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AEsqu
Novice
1,918 Views

I still try to see with our IT if they can make it work under one of our environment.

FYI, 23.1 runs fine on the other environment on red hat 7.

So I don't think red had 7 is the problem.

 

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Nurina
Employee
1,886 Views

Bad installer maybe? Try reinstalling the Quartus software. In the meantime I'm trying to investigate this problem.


Regards,

Nurina


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AEsqu
Novice
1,871 Views

No, this is a problem with the license installation on one environment.

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Nurina
Employee
1,808 Views

Alex,


Do you have any updates? Is the license issue fixed?


Regards,

Nurina


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AEsqu
Novice
1,797 Views

Not yet not yet...

Hopefully this week. 

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Nurina
Employee
1,778 Views

Try regenerating and reinstalling the license. This seems to work a lot for similar cases/threads.


Regards,

Nurina


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AEsqu
Novice
1,685 Views

Our IT is still busy with that, I don't know why it takes so long ...

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Nurina
Employee
1,673 Views

It's alright. Just send an update here when you get a response from IT.


Regards,

Nurina


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