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I had a hard drive crash and lost my ARM silver license for DS-5. How do I fix this?

CBehr3
Beginner
‎02-12-2020 01:30 PM
479 Views

All of the licensing information refers to non-existent altera websites. How do I generate a license file?

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EBERLAZARE_I_Intel
Employee
‎02-17-2020 05:14 AM
382 Views

Hi,

 

That is unfortunate to hear, do you have an ARM account registered previously?

 

Please follow below guidelines for workaround, please refer to the bottom of the page in "Issues?":

https://rocketboards.org/foswiki/Documentation/GettingADS5License

 

If above does not help, refer to our KDB steps:

https://www.intel.com/content/www/us/en/programmable/support/support-resources/knowledge-base/solutions/rd02132014_454.html

 

Let me know if both does not help your case.

 

I also suggest that you contact ARM for support at the same time if you have an ARM account.

https://developer.arm.com/support/licensing

 

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