Community
cancel
Showing results for 
Search instead for 
Did you mean: 
FIRO
Beginner
124 Views

Can not install ISS-2016 on Ubuntu 14.04

Hi ISS support team,

I downloaded the Ultimate verison of ISS to evaluate this product. But I can not install ISS-2016 on Ubuntu 14.04.

I was blocked at the Step 3 of 7 | Activation. -----

1. I want to activate my product using a serial number [default]
2. I want to evaluate my product or activate later 
3. I want to activate by using a license file, or by using Intel(R) Software
License Manager

h. Help
b. Back to the previous menu
q. Quit
--------------------------------------------------------------------------------
Please type a selection or press "Enter" to accept default choice [1]: 2

After I  selected "2" , I waited for one hour, but nothing changed.

Some informations:

tail -20 /tmp/intel.pset.root.pek-yyang4-d1_10.21.14.13.36.2015.log 
1445408248 - : env_set_string_internal: key "FNP_SERVICE_PATH" with value "/home/firo/iss/system_studio_2016.0.025/pset/32e/../activation/FNPLicensingService/32e/FNPLicensingService" (length 106)
1445408248 - : activation_check_trusted_storage: checking /usr/local/share/macrovision/service64/11.04.010/FNPLicensingService
1445408248 - : activation_check_trusted_storage: checking /usr/local/share/acresso/service64/11.6.1/FNPLicensingService
1445408248 - : env_set_string_internal: key "PASSED_TS_CHECK" with value "yes" (length 3)
1445408248 - ERROR: : src/env.cpp:88: parameter is null
1445408248 - : cond_is_true: condition is '${PASSED_TS_CHECK} = yes'
1445408248 - : cond_is_true: result is 1
1445408248 - : sequence_execute_document: detecting transition. Handle: , condition: ${PASSED_TS_CHECK} = yes, next_cur: 0, next_shift: 0, act: 1
1445408248 - : sequence_execute_document: next_name = cli_activation_load_trial_license_action
1445408248 - : visited_dialog: 0, top dialog: cli_activation_main_action, cur dialog: cli_activation_check_ts_action
1445408248 - : dump_debug_info: cli_inst_sequence.xml, activation, activation_module, cli_activation_load_trial_license_action

1445408248 - : sequence_execute_document: call "cli_activation_load_trial_license_action" C plug-in
1445408248 - : plugin_run: library is "/tmp/install.MQopWl/activation/activation.so", func is "activation_load_trial_license"
1445408248 - : activation_load_trial_license: start
1445408248 - : Platform is: INTEL64
1445408248 - : activation_load_trial_license: ASR is /home/firo/iss/system_studio_2016.0.025/pset/32e/../..//pset/product.asr
1445408248 - : env_set_string_internal: key "ACTIVATION_PASSED" with value "no" (length 2)
1445408627 - : activation_load_trial_license: find the valid exists trial license, days remaining 31
1445408627 - : get_chklic_value: result is /home/firo/iss/system_studio_2016.0.025/pset/32e/../tools/32e/chklic

tail -20 /tmp/intel.
intel.issa.root.pek-yyang4-d1_10.21.14.13.36.2015.log  intel.pset.root.running.marker
intel.pset.root.pek-yyang4-d1_10.21.14.13.36.2015.log  
root@pek-yyang4-d1:/home/firo# tail -20 /tmp/intel.issa.root.pek-yyang4-d1_10.21.14.13.36.2015.log 
2015-10-21 14:23:47: DEBUG: Entering issaapi_cpp::set_serial_number_info /work/PSET_2.5/common/issaapi/issaapi.cpp 921
2015-10-21 14:23:47: DEBUG: issaapi_cpp::set_serial_number_info: Expression is (((((((((Comp-CA AND Comp-CL) AND Comp-PointerChecker) AND EmbCCompL) AND MKernL) AND PerfAnlSys) AND PerfPrimL) AND StaticAnlL) AND ThreadAnlGuiSys) AND ThreadBB) /work/PSET_2.5/common/issaapi/issaapi.cpp 947
2015-10-21 14:23:47: DEBUG:  sn: 
2015-10-21 14:23:47: DEBUG:  code name: Comp-CA & Comp-CL & Comp-PointerChecker & EmbCCompL & MKernL & PerfAnlSys & PerfPrimL & StaticAnlL & ThreadAnlGuiSys & ThreadBB
2015-10-21 14:23:47: DEBUG:  platform: l
2015-10-21 14:23:47: DEBUG: Exiting  issaapi_cpp::set_serial_number_info /work/PSET_2.5/common/issaapi/issaapi.cpp 970
2015-10-21 14:23:47: DEBUG: Entering issaapi_cpp::set_chklic_path /work/PSET_2.5/common/issaapi/issaapi.cpp 976
2015-10-21 14:23:47: DEBUG: Exiting  issaapi_cpp::set_chklic_path /work/PSET_2.5/common/issaapi/issaapi.cpp 980
2015-10-21 14:23:47: DEBUG: Entering issaapi_cpp::get_existing_license /work/PSET_2.5/common/issaapi/issaapi.cpp 1139
2015-10-21 14:23:47: INFO: LicenseHandler::getLicenseFileDir() - UID0
2015-10-21 14:23:47: INFO: LicenseHandler::getLicenseFileDir() - /opt/intel/licenses
2015-10-21 14:23:47: INFO: LicenseHandler::GetChkLicCode()TS
2015-10-21 14:30:07: INFO: LicenseHandler::GetChkLicCode(): chklic returned 10
2015-10-21 14:30:07: INFO: LicenseHandler::GetChkLicCode(): export LD_LIBRARY_PATH=/home/firo/iss/system_studio_2016.0.025/pset/32e/../tools/32e; "/home/firo/iss/system_studio_2016.0.025/pset/32e/../tools/32e/chklic" -a -f"Comp-CA" -f"Comp-CAL" -p"i86_r" -p"i86_re" -p"it64_lr" -p"it64_re" -p"amd64_re"  -c"TS" 2>/dev/null
2015-10-21 14:30:07: INFO: LicenseHandler::GetChkLicCode(): 10
2015-10-21 14:30:07: INFO: LicenseHandler::GetChkLicCode()TS
2015-10-21 14:36:26: INFO: LicenseHandler::GetChkLicCode(): chklic returned 10
2015-10-21 14:36:26: INFO: LicenseHandler::GetChkLicCode(): export LD_LIBRARY_PATH=/home/firo/iss/system_studio_2016.0.025/pset/32e/../tools/32e; "/home/firo/iss/system_studio_2016.0.025/pset/32e/../tools/32e/chklic" -a -f"Comp-CL" -f"Comp-C" -p"i86_r" -p"i86_re" -p"it64_lr" -p"it64_re" -p"amd64_re"  -c"TS" 2>/dev/null
2015-10-21 14:36:26: INFO: LicenseHandler::GetChkLicCode(): 10
2015-10-21 14:36:26: INFO: LicenseHandler::GetChkLicCode()TS

 

ps axjf 

....

13749 13752 13752  8513 pts/2     1211 S        0   0:00  |                   \_ bash
13752  1211  1211  8513 pts/2     1211 S+       0   0:00  |                       \_ /bin/sh /home/firo/iss/system_studio_2016.0.025/install.sh
 1211  2172  1211  8513 pts/2     1211 S+       0   0:02  |                           \_ /home/firo/iss/system_studio_2016.0.025/pset/32e/install --TEMP_FOLDER /tmp/install.MQopWl --download_dir "/tmp"
 2172  2208  1211  8513 pts/2     1211 Z+       0   0:00  |                               \_ [bash] <defunct>
 2172  2220  1211  8513 pts/2     1211 Z+       0   0:00  |                               \_ [bash] <defunct>
 2172  3052  1211  8513 pts/2     1211 S+       0   0:00  |                               \_ sh -c export LD_LIBRARY_PATH=/home/firo/iss/system_studio_2016.0.025/pset/32e/../tools/32e; "/home/firo/iss/system_studio_2016.0.025/pset/32e/../tools/32e/chklic" -a -f"EmbCCompL" -f"EmbCComp" -p"i86_r" -p"i86_re" -p"it64_lr" -p"it64_re" -p"amd64_re"  -c"TS" 2>/dev/null
 3052  3053  1211  8513 pts/2     1211 S+       0   0:00  |                                   \_ /home/firo/iss/system_studio_2016.0.025/pset/32e/../tools/32e/chklic -a -fEmbCCompL -fEmbCComp -pi86_r -pi86_re -pit64_lr -pit64_re -pamd64_re -cTS

 

 

lsof -p 3053
lsof: WARNING: can't stat() fuse.gvfsd-fuse file system /run/user/1001/gvfs
      Output information may be incomplete.
COMMAND  PID USER   FD   TYPE DEVICE SIZE/OFF     NODE NAME
chklic  3053 root  cwd    DIR    8,1     4096 54566937 /tmp/install.MQopWl/activation
chklic  3053 root  rtd    DIR    8,1     4096        2 /
chklic  3053 root  txt    REG    8,1  1318536 14307303 /home/firo/iss/system_studio_2016.0.025/pset/tools/32e/chklic
chklic  3053 root  mem    REG    8,1    47712  7077984 /lib/x86_64-linux-gnu/libnss_files-2.19.so
chklic  3053 root  mem    REG    8,1 11618216 14307302 /home/firo/iss/system_studio_2016.0.025/pset/tools/32e/chklic_libFNP.so
chklic  3053 root  mem    REG    8,1    14664  7077987 /lib/x86_64-linux-gnu/libdl-2.19.so
chklic  3053 root  mem    REG    8,1  1840928  7079220 /lib/x86_64-linux-gnu/libc-2.19.so
chklic  3053 root  mem    REG    8,1    90080  7077981 /lib/x86_64-linux-gnu/libgcc_s.so.1
chklic  3053 root  mem    REG    8,1  1071552  7077983 /lib/x86_64-linux-gnu/libm-2.19.so
chklic  3053 root  mem    REG    8,1   141574  7079221 /lib/x86_64-linux-gnu/libpthread-2.19.so
chklic  3053 root  mem    REG    8,1   149120  7079166 /lib/x86_64-linux-gnu/ld-2.19.so
chklic  3053 root    0u   CHR  136,2      0t0        5 /dev/pts/2
chklic  3053 root    1w  FIFO    0,8      0t0   160769 pipe
chklic  3053 root    2w   CHR    1,3      0t0     1029 /dev/null
chklic  3053 root    3w   REG    8,1  1048363 54525954 /tmp/intel.pset.root.pek-yyang4-d1_10.21.14.13.36.2015.log
chklic  3053 root    4u   CHR  136,2      0t0        5 /dev/pts/2
chklic  3053 root    5u   CHR  136,2      0t0        5 /dev/pts/2
chklic  3053 root    6r   REG    8,1   628780 14307251 /home/firo/iss/system_studio_2016.0.025/pset/install.cab
chklic  3053 root    7r   REG    8,1 34118307 14307236 /home/firo/iss/system_studio_2016.0.025/pset/activation.cab
chklic  3053 root    8r   REG    8,1   767584 14307255 /home/firo/iss/system_studio_2016.0.025/pset/amplifier.cab
chklic  3053 root    9r   REG    8,1     4348 14307252 /home/firo/iss/system_studio_2016.0.025/pset/common_upfront_prerequisites.cab
chklic  3053 root   10r   REG    8,1     1441 14307291 /home/firo/iss/system_studio_2016.0.025/pset/compiler_arch_selection_layer.cab
chklic  3053 root   11r   REG    8,1     1449 14307229 /home/firo/iss/system_studio_2016.0.025/pset/compiler_multiroot_layer.cab
chklic  3053 root   12r   REG    8,1    11671 14307232 /home/firo/iss/system_studio_2016.0.025/pset/compiler_open_source_layer.cab
chklic  3053 root   13r   REG    8,1    36094 14307250 /home/firo/iss/system_studio_2016.0.025/pset/compiler_prerequisites_layer.cab
chklic  3053 root   14r   REG    8,1    70159 14307299 /home/firo/iss/system_studio_2016.0.025/pset/compiler_symlinks_layer.cab
chklic  3053 root   15r   REG    8,1     1016 14307275 /home/firo/iss/system_studio_2016.0.025/pset/compiler_upgrade_layer.cab
chklic  3053 root   16r   REG    8,1     7098 14307253 /home/firo/iss/system_studio_2016.0.025/pset/dal_install.cab
chklic  3053 root   17r   REG    8,1    43550 14307267 /home/firo/iss/system_studio_2016.0.025/pset/eclipse_integration.cab
chklic  3053 root   18r   REG    8,1    18320 14307274 /home/firo/iss/system_studio_2016.0.025/pset/iss.cab
chklic  3053 root   19r   REG    8,1    31603 14307238 /home/firo/iss/system_studio_2016.0.025/pset/ndk_integration.cab
chklic  3053 root   20r   REG    8,1    74160 14307249 /home/firo/iss/system_studio_2016.0.025/pset/phonehome.cab
chklic  3053 root   21r   REG    8,1   114805 14307231 /home/firo/iss/system_studio_2016.0.025/pset/product_is_running.cab
chklic  3053 root   22r   REG    8,1   104784 14307254 /home/firo/iss/system_studio_2016.0.025/pset/pset_user_stat.cab
chklic  3053 root   23r   REG    8,1     9436 14307227 /home/firo/iss/system_studio_2016.0.025/pset/sysdbg_prerequisites_layer.cab
chklic  3053 root   24r   REG    8,1    18465 14307276 /home/firo/iss/system_studio_2016.0.025/pset/sysreq.cab
chklic  3053 root   25r   REG    8,1    29104 14307273 /home/firo/iss/system_studio_2016.0.025/pset/workbench_integration.cab
chklic  3053 root   26r   REG    8,1     6685 14307234 /home/firo/iss/system_studio_2016.0.025/pset/zbundle_advanced_options.cab
chklic  3053 root   27u   REG    8,1   210636 54526070 /tmp/intel.issa.root.pek-yyang4-d1_10.21.14.13.36.2015.log
chklic  3053 root   28u   REG    8,1    18524 33423400 /usr/local/share/macrovision/storage/FLEXnet/INTEL_00211300_tsf.data
chklic  3053 root   29u   CHR  136,2      0t0        5 /dev/pts/2
chklic  3053 root   30u   CHR  136,2      0t0        5 /dev/pts/2
chklic  3053 root   31u   CHR  136,2      0t0        5 /dev/pts/2
chklic  3053 root   32u   CHR  136,2      0t0        5 /dev/pts/2
chklic  3053 root   33u   CHR  136,2      0t0        5 /dev/pts/2
chklic  3053 root   34u   CHR  136,2      0t0        5 /dev/pts/2
chklic  3053 root   35u   REG    8,1    18524 33423400 /usr/local/share/macrovision/storage/FLEXnet/INTEL_00211300_tsf.data
chklic  3053 root   36u  IPv4 155294      0t0      TCP pek-yyang4-d1.corp.ad.wrs.com:59497->169.254.169.254:http (ESTABLISHED)

0 Kudos
5 Replies
Sukruth_H_Intel
Employee
124 Views

Hi,

    Sorry for the inconvenience caused. I am looking in to this issue and would get back to you with an update soon.

In the meanwhile, I have sent you a license file to your email-id. Please save that .lic file and while installing select Option 3 and then provide the absolute path to your lic file and then check if the installation proceeds further.

Regards,
Sukruth H V

FIRO
Beginner
124 Views

Hi Sukruth,

Thanks for the quick response!

Firo

sukruth-v (Intel) wrote:

Hi,

    Sorry for the inconvenience caused. I am looking in to this issue and would get back to you with an update soon.

In the meanwhile, I have sent you a license file to your email-id. Please save that .lic file and while installing select Option 3 and then provide the absolute path to your lic file and then check if the installation proceeds further.

Regards,
Sukruth H V

FIRO
Beginner
124 Views

Hi Sukruth,

The .lic file you provided  is used for the Composer Edition.

It dit not work for the Ultimate Edition I downloaded. 

Can provided  me with a .lic file of Ultimate Edition?

Thanks,

Firo

Ultimate Edition

CantI ISS ISS I imate Edition Ultimate Edition

sukruth-v (Intel) wrote:

Hi,

    Sorry for the inconvenience caused. I am looking in to this issue and would get back to you with an update soon.

In the meanwhile, I have sent you a license file to your email-id. Please save that .lic file and while installing select Option 3 and then provide the absolute path to your lic file and then check if the installation proceeds further.

Regards,
Sukruth H V

Sukruth_H_Intel
Employee
124 Views

Hi,

    I have sent you the Ultimate edition license file, Please do check and let me know if it works.

Regards,
Sukruth H V

FIRO
Beginner
124 Views

Acked!

Thanks,

Firo

 

quote=sukruth-v (Intel)]

Hi,

    I have sent you the Ultimate edition license file, Please do check and let me know if it works.

Regards,
Sukruth H V

Reply