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Beginner
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DCI connection problem

When I use the DCI connecting to target machine,   the status shows connected, but it says can not find the tracehub. since I have been set the "TraceHub configuration menu" with "Host Debugger", 

15:10:18 [INFO ] Connection Manager: Status change: CONNECTING
    Connection: Intel Xeon Scalable Processor (Skylake-SP) _ Intel C620 Series Chipset (Lewisburg)
    Target: Intel Xeon Scalable Processor (Skylake-SP) / Intel C620 Series Chipset (Lewisburg)
    Connection Method: Intel(R) DCI USB 3.x Debug Class

15:10:18 [INFO ] TCA - IPConnection: Open Connection, configuration: SKX_LBG_OpenDCI_DbC_Only_Purley_ReferenceSettings.
15:10:18 [INFO ] Starting DAL ...
15:10:24 [DAL  ] Registering MasterFrame...
15:10:24 [DAL  ] Using Intel DAL 1.1905.602.100 
15:10:24 [DAL  ] Using python.exe 2.7.15 (64bit), .NET 2.0.50727.8940, Python.NET 2.0.19, pyreadline 2.1.1
15:10:24 [DAL  ]     Note:   No devices found to initialize control variables
15:10:24 [DAL  ]     Warn:    Cores previously specified in the 'coregroups' control variable are no longer present(may have been powered off?).
15:10:24 [DAL  ] Using SKX_LBG_OpenDCI_DbC_Only_Purley_ReferenceSettings
15:10:24 [DAL  ] >>> DAL startup completed
15:10:24 [INFO ] Connection Manager: Status change: CONNECTED
    Connection: Intel Xeon Scalable Processor (Skylake-SP) _ Intel C620 Series Chipset (Lewisburg)
    Target: Intel Xeon Scalable Processor (Skylake-SP) / Intel C620 Series Chipset (Lewisburg)
    Connection Method: Intel(R) DCI USB 3.x Debug Class

15:10:25 [INFO ] [npk_target_config_api] [PY_CFG] Reset Python Interpreter on connect event
15:10:25 [DAL  ] >>>     Note:   No devices found to initialize control variables
15:10:25 [WARN ] [npk_target_config_api] [WARNING] Note:   No devices found to initialize control variables
15:10:25 [ERROR] [npk_target_config_api] [ERROR] Unable to find alias:LBG_NPK0
15:10:25 [INFO ] [npk_config_api] Successfully created target connection.
15:10:25 [ERROR] [npk_target_config_api] [ERROR] Unable to find alias:LBG_NPK0
15:10:25 [WARN ] Intel(R) Trace Hub not detected or is unavailable. Please disconnect and enable the Intel(R) Trace Hub, then re-connect..
15:10:25 [ERROR] [npk_config_api] 
Querying NPK hardware...
    1. NPK PCI access (0x0,0x1f,0x7): Register access failed. Cannot continue hardware checks.
    2. NPK hardware ready: falseUnable to find alias:LBG_NPK0
15:10:25 [ERROR] [npk_config_api] Failed Intel(R) Trace Hub hardware detection check!
15:10:26 [ERROR] [npk_target_config_api] [ERROR] Unable to find alias:LBG_NPK0

anyone face the same problem and get the solution ?

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2 Replies
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Beginner
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Hi Juhi

Thanks, But where can I open a ticket, Can you send me a interface?

Ray

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Highlighted
Beginner
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Hi Juhi

Thanks, I have been opened one in system. Please check!

Ray

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