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Halt problem

Hi,

I would like to use system debugger to debug ice lake server platform. 
When I halt target platform, I got an error like "E-2201: Target is unresponsive".
Does it means System studio 2019 Update4 doesn't support ice lake server CPU?
 

System studio version: 2019 Update4
Target platform CPU: ice lake server
Target platform PCH: c620

 

Following is System studio log,

14:19:02 [INFO ] TCA (client) - TcaServer: Establish link to Server.
14:19:06 [INFO ] Using System Trace installation from 'C:\IntelSWTools\system_studio_2019\\system_debugger_2019\system_trace'.
14:19:07 [INFO ] TCA (client) - TcaServer: Change server state: Waiting.
14:19:07 [INFO ] TCA (client) - TcaServer (process): Start internal daemon.
14:19:07 [INFO ] TCA (client) - TcaServer: Change server state: NotRunning.
14:19:07 [INFO ] TCA (client) - TcaServer: Change server state: Running.
14:19:07 [INFO ] TCA (client) - Collateral Manager: Received connection methods.
14:19:07 [INFO ] TCA (client) - Collateral Manager: Received targets.
14:19:07 [INFO ] TCA (client) - Collateral Manager: Received products.
14:19:07 [INFO ] TCA (client) - TcaServer: Change server state: Link.
14:22:22 [INFO ] TCA (client) - Connection Manager: Status change: CONNECTING
	Connection: Intel Xeon Scalable Processor (Skylake-SP) _ Intel C620 Series Chipset (Lewisburg)
	Target: Intel Xeon Scalable Processor (Skylake-SP) / Intel C620 Series Chipset (Lewisburg)
	Connection Method: Intel(R) DCI USB 3.x Debug Class

14:22:22 [INFO ] TCA (server) - IPConnection: Open Connection, configuration: SKX_LBG_DCI_USB.
14:22:24 [INFO ] TCA (client) - Connection Manager: Status change: CONNECTED
	Connection: Intel Xeon Scalable Processor (Skylake-SP) _ Intel C620 Series Chipset (Lewisburg)
	Target: Intel Xeon Scalable Processor (Skylake-SP) / Intel C620 Series Chipset (Lewisburg)
	Connection Method: Intel(R) DCI USB 3.x Debug Class

14:22:24 [INFO ] TCA (server) - IPCConnection: Found TAPs:
	LBG_CLTAPC0 (Chipset): DeviceType=LBG_CLTAPC, DeviceSubType=, Stepping=B1
	UndefinedTap0 (Uncore): DeviceType=, DeviceSubType=, Stepping=

 

Following is System Debugger log,

Intel System Debugger 2019 
Build 19.U4.666#637813b0e06
Copyright(c) 2001-2019 Intel Corporation. All rights reserved.
Using start batch file:  "C:\IntelSWTools\system_studio_2019\system_debugger_2019\system_debug\scripts\startup.xdb".
Target Connection Assistant: Start listening for new connections
Target Connection Assistant: Connection event received
Target Connection Assistant: Configuration: connect "tci=ipcapi targetdevice=SKX_LBG_DCI_USB ipcimpltype=openipc ipcimplpath=C:/IntelSWTools/system_studio_2019/tools/OpenIPC_1.1917.3733.100/Bin"
E-2201: Target is unresponsive
WARNING: attempting to halt an unresponsive target, this operation may fail...
E-2201: Target is unresponsive
WARNING: attempting to halt an unresponsive target, this operation may fail...
E-2201: Target is unresponsive

 

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