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"No CPU cores detected" error message Intel System debugger NDA 2021

SP2001
Novice
313 Views

Apology if posting incorrect forrum. 

We just acquired Intel system studio 2021 under NDA and now trying to debug system over DCI interface.  When we try to debug we get following message.
"Cannot start Intel System Debugger: No CPU cores detected, check your debug setup".

 

Wondering if there is anything obvious that we are missing..

 

current BIOS settings are as follows.. 

  • Enable/Disable IED (Enabled)
  • Platform debug consent (Enabled, DCI OOB + [DbC])
  • CPU Run Control (Enabled)
  • CPU Run Control Lock (Enabled)
  • PCH Trace Hub Enable Mode (Host Debugger)

Shell logs:

[INFO    ] Target state changed - Checking Target

[INFO    ] Detected known target 'Coffee Lake S / Cannon Point PCH-H' with components: 8th Gen Intel® Core™ processor (C

offee Lake S) R0 and Intel 300 Series Chipset (Cannon Point PCH-H) B0

[INFO    ] Components:

        CPU: 8th Gen Intel® Core™ processor (Coffee Lake S) available.

        PCH: Intel 300 Series Chipset (Cannon Point PCH-H) available.

[WARNING ] Failed to get IPC thread states. IPC request failed error: Device 'GPC' is not a lockable device code: 0xFFFFFFFF8004000D

[INFO    ] IPC-CLI: 2.2129.2398.100, OpenIPC:Main (rev 692389) : 1.2130.5589.200

[INFO    ] Target state changed - Available

[CRITICAL] ERROR SWIG director method error. Error detected when calling 'ConnectionSetupCallback.do_connection_setup'

[INFO    ] IPC-CLI: 2.2129.2398.100, OpenIPC:Main (rev 692389) : 1.2130.5589.200

[WARNING ] Failed to call listener about provider connection state changed, Error: SWIG director method error. Error det

ected when calling 'ConnectionListener.on_provider_connection_state_changed'

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1 Reply
VarshaS_Intel
Moderator
233 Views

Hi,


Thanks for reaching out to us.



As your issue is related to Intel® System Debugger, which is a NDA only toolkit, we would be responding to you personally and not on the forum.


Thanks!


Reply