Can't Launch jupyter notebook

[kunger]

I am pretty sure I launched the notebook through the Intel Tiber AI Cloud console, but I still get this error. I have tried clearing cookies and even changing browsers.

[Luwe_Intel]

Hi kunger,

Thank you for reaching out to us.

Kindly provide us with the following information for further investigation:

Cloud Account ID:

Account Tier:

JupyterHub user ID (uXXXXXXXX):

Regards,

Luwe

[kunger]

Cloud Account ID:475425635023

Account Tier:Standard

JupyterHub user ID:u994cd47feb090fe05bbb9cc9bb8c8a6

[Luwe_Intel]

Hi kunger,

Thank you for the information provided. May I know which notebook are you trying to launch? For your information, launching notebooks in the Intel Gaudi 2 Accelerator section require a cloud coupon by requesting it through itdc_training_requests@intel.com using your company or corporate email address.

If you are launching Gaudi 2 notebooks, could you confirm with us if you have requested for the cloud coupon before launching it? On the other hand, if you are launching other notebooks, kindly confirm with us as well for further investigation on this issue.

Regards,

Luwe

[kunger]

I have used the code, But still can't access jupyter notebook(both Gaudi 2 or Max series gpu)

[Luwe_Intel · Accepted solution]

Hi kunger,

Thank you for the confirmation. We have informed the relevant team about this issue for further investigation and will update you as soon as possible.

Regards,

Luwe

[Witold_Intel]

Hi Jiajun, I was informed by Steven that you agreed to reduce storage consumption. Can we support you further?

[Luwe_Intel]

Hi kunger,

This thread will no longer be monitored since this issue has been resolved. If you need any additional information from Intel, please submit a new question.

Regards,

Luwe