Intel® Tiber Developer Cloud
Help connecting to or getting started on Intel® Tiber Developer Cloud
313 Discussions

Can't enroll / reactivate Intel® Tiber™ Developer Cloud for oneAPI

DanM
Beginner
1,079 Views

Previously I had an account on the Developer Cloud OneAPI (user u150752). It expired without notice on August 11th. I can now no longer login or attempt to re-enroll. Instead I a get stuck into a reenrollment loop.

Steps to reproduce:

1) Start At "Intel® Tiber™ Developer Cloud for oneAPI" - https://devcloud.intel.com/oneapi/home/
   1a) (while already signed in at intel.com) Click "Signin"  - https://devcloud.intel.com/oneapi/acs 
   1b) Displays "Developer Cloud Enrollment is Required
You must enroll in Developer Cloud for oneapi before you can access this content."

2) Clicking "Enroll Now" step 1b page (also Get Free Access or Enroll buttons on Home Page) - https://www.intel.com/content/www/us/en/secure/forms/devcloud/enrollment.html

brings me to "You are already enrolled to Intel® Developer Cloud" - https://www.intel.com/content/www/us/en/secure/forms/devcloud/enrollment/status-active.html

3) Clicking - "Click here to complete provisioning your account" - https://intel.com/content/www/us/en/secure/forms/devcloud-enrollment/account-provisioning.html
displays
"Intel® Developer Cloud Account Activation

There is already an Intel Developer Cloud account associated with this email. Go to https://www.intel.com/content/www/us/en/developer/tools/devcloud/overview.html to access Intel Developer Cloud. For assistance resolving account issues, visit the Intel Developer Cloud Forum."

Labels (2)
0 Kudos
1 Reply
Luwe_Intel
Moderator
957 Views

Hi DanM,

Thank you for reaching out to us.

 

This is a duplicate of the other thread. All updates and interactions will be done through that thread instead. We apologize for any inconvenience caused.

 

 

Regards,

Luwe

 

0 Kudos
Reply