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Failed Login to Intel Developer Cloud Console

VincentChan
Beginner
1,233 Views

Something went wrong

failed to fetch the token for ICP, received status 401 Unauthorized

 

How to solve it? Thanks!

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Luwe_Intel
Moderator
1,122 Views

Hi VincentChan,

Thank you for reaching out to us.

 

I have validated on my end, and everything appears to be working fine. I can login to Intel® Developer Cloud Console without any issue at this moment:

IDC Console.png

 

Could you please provide us with your Cloud Account ID for further investigation? At the same time, kindly launch the Intel® Developer Cloud Console page from another browser or in incognito mode. We would also recommend you to clear your browser's browsing data (cache, cookies, etc.).

 

Do let us know if these methods work for you.

 

 

Regards,

Luwe

 

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VincentChan
Beginner
1,060 Views

Thank you! Luwe.

 I found that this Intel website is super unstable. I cannot login in HK Nigh Time (HKT 1800-2400) frequently. I can login in the morning HKT 0600-1000.

 

Here is the error:

VincentChan_0-1718316669635.png

 

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Luwe_Intel
Moderator
1,037 Views

Hi VincentChan,

Glad to hear that it's working from your side. This thread will no longer be monitored since this issue has been resolved. If you need any additional information from Intel, please submit a new question.

 

 

Regards,

Luwe


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