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Frequent VSCode Server Disconnect

bbian
Employee
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I'm running VSCode tunnel on the remote Tiber Cloud machine so that I can run VSCode client from my local laptop and have it connected to the remote server, in order to do things such as Jupyter notebook. The problem though is that I am getting very frequent disconnections such as once every 10 minutes, so I was not able to complete even a single training session. Does anyone know the root cause of such issues and is there a workaround. Attached is a screenshot of such disconnections after running "vscode tunnel". The interesting thing is that a separate SSH session was still alive, so it was definitely not an Internet connection issue. 

 

 

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Erza_Intel
Moderator
460 Views

Hi bbian,

 

Thank you for reaching out to us.

 

We will be sending you an email, and please provide the information needed by replying to the email. This information will help us to further troubleshoot the issue.

 

 

Regards,

Erza


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Erza_Intel
Moderator
381 Views

Hi bbian,


Thank you for providing the information. To better understand this issue, could you please share what you're trying to run?



Regards,

Erza


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Erza_Intel
Moderator
358 Views

Hi bbian,


We are checking this out with the relevant team and will update you soon. We greatly appreciate your patience.



Regards,

Erza


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Witold_Intel
Employee
301 Views

Hi Brian,

Our business teams in Poland and US are currently involved with your issue. As soon as I know more, I will get back to you.


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Witold_Intel
Employee
156 Views

Hi Brian,


Our engineering team has suggested to reboot instances in question or obtaining new ones. Please attempt those steps.

 

If you're still facing issues afterwards, it may be a network issue on the client side. Please run "ssh -vvv" command and send us the output log.


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Erza_Intel
Moderator
59 Views

Hi bbian,


This thread will no longer be monitored since we have provided a solution. If you need any additional information from Intel, please submit a new question.



Regards,

Erza


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