Issue Connecting to GPU Instance via ITAC

[AryanK_Intel]

Hey,

I was trying to connect to the GPU instance via ITAC using the "Connect" button, but nothing seemed to show up. On the other hand, I was able to connect to the AI Accelerator without any issues.

I’ve attached a screenshot for your reference.

Thanks,
Aryan.

[Nurul_Intel]

Hi AryanK_Intel,

Thank you for reaching out to us. 

We require additional information in order to further assist you with this matter. Kindly check your email inbox and provide us with the required information. Thank you.

Regards,

Nurul

[AryanK_Intel]

Hey Nurul,

I have provided the required details asked by you. 

Thanks,
Aryan.

[Nurul_Intel]

Hi AryanK_Intel,

Thank you for your patience. We're pleased to inform you that the issue has been resolved. Please try again to verify that everything is fine on your end. If you have any questions or require assistance with anything else, please feel free to let us know.

Regards,

Nurul

[AryanK_Intel]

Hey Nurul,

Yeah! Thanks for the update. The issue was resolved now.

Regards,
Aryan.

[Nurul_Intel]

Hi AryanK_Intel,

Thank you for the confirmation. This thread will no longer be monitored since this issue has been resolved. If you need any additional information from Intel, please submit a new question.

Regards,

Nurul