There was an error while processing your compute instance.

[jamescomputechxonli]

There was an error while processing your compute instance.

Invalid secondary owner email.

Please try again or check the community for hints.

thats the error i get when i try to request a preview instance, tried to run on all locations us-1 us-2 us-3

[Thivagar_Intel]

Hi jamescomputechxonli,

Thank you for reaching out to us.

I was able to reproduce the error you encountered, which was caused by an incorrect email domain used for the secondary owner’s email.

To add another user, please ensure that the email domain for the secondary owner matches your company’s domain when filling out the email information in Intel Tiber AI Cloud (ITAC) Console. If you do not wish to add another user, you can leave that option blank when requesting the preview instance.

For further information, please refer to the documentation on collaboration and co-development.

Regards,

Thivagar

[Thivagar_Intel]

Hi jamescomputechxonli,

This thread will no longer be monitored since we have provided a solution. If you need any additional information from Intel, please submit a new question.

Regards,

Thivagar