Upgrade request server could not be created.

[Thesbest]

Hello, I have a problem with my account. I want to get a free server for a year for development and other purposes.

But I have a problem when launching an instance, it asks me to upgrade, and when I enter the road page, it shows me entering a couponnnnnn codeeee  and I do not have a code Even when entering a special page to request a code Technical Support Contact Message 

I hope to help you get a free server for a year 

[Erza_Intel]

Hi Thesbest,

Thank you for reaching out to us.

To upgrade your standard account to premium, please select the user icon from the top right menu and select "Upgrade Account." Click the "Coupon code" button and wait for a few minutes for the code to appear. 

Then, you may redeem the coupon code to upgrade your account to premium and try to launch the instance again using cloud credits. If the coupon code does not appear, do let us know for further investigation. 

Regards,

Erza

[Erza_Intel]

Hi Thesbest,

Thank you for your question. If you need any additional information from Intel, please submit a new question as this thread is no longer being monitored. 

Regards,

Erza