https://idcbetabatch.eglb.intel.com/ is not available anymore. How about the files stored there ?

[HakanBa]

I was able to access https://idcbetabatch.eglb.intel.com/  a month ago and I had some files there. 

Is it possible to access those files ?

[Elmer_Intel]

Hi HakanBa,

Thank you for reaching out to us. Before we proceed to solve the issue, please provide your instance information below.

· Instance ID :

· System Type :

· Cloud Account ID :

If you encountered any error messages, please attach a screenshot of them. Additionally, let us know if you are able to access the instance via the terminal.

Alternatively, you can try launching the instance via this link https://console.cloud.intel.com/.

Regards,

Elmer

[HakanBa]

Hı Elmer,

I was using this lomk to access one of my files. 

https://idcbetabatch.eglb.intel.com/hub/user/ue8699a54d2b9b3ad864ce96dcfa33ae/lab/workspaces/auto-E/tree/Hakan/stage-7/PyGPY.ipynb

I am not sure about  the instance.

Regards

Hakan

[Elmer_Intel]

Hi HakanBa,

Thank you for responding. Regarding the link you provided, we can see you are using the JupyterLab link to access your file. Therefore, you may try logging in to JupyterLab using this link: https://console.cloud.intel.com/. 

Below is the guideline to access JupyterLab in the cloud console.

1. Login to https://console.cloud.intel.com/ using your login credentials.
2. At the IDC console home page, click on the "Training" button. (Bottom left-side) 
3. At the Training and Workshops page, click on "Launch JupyterLab." (Top right-side) 
4. It will take a few minutes to launch Jupyter Hub during the first launch. 
5. The Jupyter Hub will pop up in the new tab.

Please let us know if you encountered any issues when logging in so that we can investigate this issue with the relevant team and will get back to you.

Furthermore, you may provide the following details to ensure we can assist you effectively.

1. Intel® Developer Cloud account ID: 

2. Intel® Developer Cloud Account Tier: Standard/Premium/Enterprise

3. JupyterLab ID: ue8699a54d2b9b3ad864ce96dcfa33ae

4. Severity level of the issue: Low/Medium/High/Critical

5. Is there any important data stored on the node?: Yes/No

6. Can the Intel® Developer Cloud support team access and perform the required operations to validate or fix an issue if needed?: Yes/No

Regards,

Elmer

[HakanBa]

Thank you Elmer,

I can login to the system. And I can launch Jupyter Notebook. 

But I can't see my files  (e.g.  /Hakan/stage-7/PyGPY.ipynb) with the link below ) 

https://idcbetabatch.eglb.intel.com/hub/user/ue8699a54d2b9b3ad864ce96dcfa33ae/lab/workspaces/auto-E/tree/Hakan/stage-7/PyGPY.ipynb

Currently  I have this root path when I login to the system. 

https://jupyter-batch-us-region-1.cloud.intel.com/user/u68110c2b4a9c243b5b9d209a07b39f7/lab

I tend to think that  this system /instance different from what I was using 2 months ago.  I am just looking

for the files.  Are they deleted or kept somewhere else ?   

Regards

Hakan

[HakanBa]

1. Intel® Developer Cloud account ID:  I use hbarisik@yahoo.com email to access 

2. Intel® Developer Cloud Account Tier: Standard

3. JupyterLab ID: ue8699a54d2b9b3ad864ce96dcfa33ae

4. Severity level of the issue: High

5. Is there any important data stored on the node?: Yes

6. Can the Intel® Developer Cloud support team access and perform the required operations to validate or fix an issue if needed?: Yes

[HakanBa]

Corrections, additional info;

Tier:Premium 

Cloud Account ID:107768795823

Current user:   u68110c2b4a9c243b5b9d209a07b39f7     

Previous user:   ue8699a54d2b9b3ad864ce96dcfa33ae

[Elmer_Intel]

Hi HakanBa,

Thank you for responding.

 We are investigating this issue with the relevant team and will get back to you soon. Your patience is greatly appreciated.

Regards,

Elmer

[HakanBa]

Thank you. Looking forward to hearing from you.

[Elmer_Intel]

Hi HakanBa,

Thank you for your patience.

You can obtain your file from https://jupyter-batch-us-region-1.cloud.intel.com/user/u68110c2b4a9c243b5b9d209a07b39f7/lab

For your information, our data retention policy is 20 days. Users are expected to back up their data as frequently as possible.

The beta cluster is no longer available for users since it has been more than 2 months since the beta cluster was decommissioned.

Regards,

Elmer

[Elmer_Intel]

Hi HakanBa,

This thread will no longer be monitored since we have provided a solution. If you need any additional information from Intel, please submit a new question. 

Regards,

Elmer