Something went wrong - send us feedback

[Souvik_wizard]

It was working fine yesterday, but suddenly today it is showing this screen.
I've checked the wireless network, Bluetooth, and Windows for updates, but it's already the latest version.
Also after clicking the Send Us Feedback button, it gives this email (unisonsupport@intel.com) which doesn't exist. Good job intel.
I'm also adding the SSU file. 

[AlfredoS_Intel]

Hi Souvik_wizard,

Thank you for posting in Intel Communities.

We appreciate that you brought to our attention the behavior of the application when you click on the “Send Us Feedback” button, I will ask our team to look into it.

Regarding the issue that you are experiencing, kindly answer the following questions, so we can determine the best solution to your concern:

1. Aside from the thing that you mentioned, what other troubleshooting have you done? (Example: Uninstall/ Reinstall the Application, etc.)

2. Are you having system freezes or times where you do not have Internet at all?

3. Are you able to pair bluetooth devices to your computer?

Best Regards,

Alfred S

Intel® Customer Support Technician

[Souvik_wizard]

1. Reset, uninstall, re-install, Restart the computer, pretty much everything.

2. Nope.

3. Yes, but not with the application as it's not opening.

[AlfredoS_Intel]

Hi Souvik_wizard,

Thank you for your response.

We have an article published for this issue. Kindly follow the instructions provided on this site, Error Message of "Something Went Wrong" for Intel® Unison™ PC App.

Please let us know of the results.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Souvik_wizard,

We are just following up.

It looks like you need more time to carry out the recommendations that we have provided.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Souvik_wizard, 

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. 

We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel Customer Support Technician