Thank you for bringing this to my attention, let me help you on this matter.
I would like to know more about your system configuration because I need to understand if this problem is about Intel® HD graphics or Intel Unite®.
Please run the following utility, this will help identify the system configuration:
Intel® System Support Utility for Windows*
Please go ahead and paste the link in a separate window.
Additionally I need more details about the Intel Unite® configuration.
Computer SKU number:
Intel Unite® software version:
Computer manufacturer brand:
Computer manufacturer model:
Thank you for your time.
I install standalone system. I install Intel Unite on Hub.
My hub is Desktop Dell Micro OptiPlex 7050 and I download source Intel Unite on website Dell http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=49J04 Intel Unite Hub Application Installer Driver Details | Dell US http://en.community.dell.com/techcenter/enterprise-client/w/wiki/11647.intel-unite-downloads
You would like see detail for my Hub in ssu attached file.
Thankyou for reply.
Thank you for the information and the report.
I was trying to find documentation about virtual screen resolution adjustment while using Intel Unite® and I noticed that this feature is only available on Windows Client devices.
Hope it helps.
My problem is i have projector with full HD resolution, my laptop has HD resolution. When my laptop connect to hub, hub connect to projector by HDMI cable only show HD resolution of laptop on projector, don't show full HD resolution of projector.
so i need when my laptop connect to hub, projector show screen's laptop with full HD resolution of projector.
Thank you for clarifying the problem. As far as I understand the connection goes through the Hub and I indicated previously, this is only possible if you are using Client device. Directly to the Hub you will not be able to change the virtual extended resolution.
Please see the link below to obtain the latest Intel Unite® software
You may need copy and paste the links in a separate window.
Thank you for your patience.
I am trying to find a how-to or user's guide for the following client plugin
I will update this thread as news become available.
I was able to find the following Intel Unite® extended display guide:
Additionally, make sure you have this new update installed:
Hope it helps.
For your question about setting the screen resolution through the client - this is currently not a capability. I will submit this as a feature request to our engineering team.
You mentioned that your hub is displaying 8 character PINs - this indicates that you are using the Small Business version of Intel Unite. The mobile clients only work with the Enterprise version of Intel Unite.
Please let us know if you have any further questions.