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VThai
Beginner
1,703 Views

Adjust resolution virtual extended display

I can't adjust resolution virtual extended display.

0 Kudos
18 Replies
idata
Community Manager
135 Views

Hi Vu_Thai,

 

 

Thank you for bringing this to my attention, let me help you on this matter.

 

 

I would like to know more about your system configuration because I need to understand if this problem is about Intel® HD graphics or Intel Unite®.

 

 

Please run the following utility, this will help identify the system configuration:

 

Intel® System Support Utility for Windows*

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

Please go ahead and paste the link in a separate window.

 

 

Additionally I need more details about the Intel Unite® configuration.

 

 

Computer SKU number:

 

Intel Unite® software version:

 

Computer manufacturer brand:

 

Computer manufacturer model:

 

 

Thank you for your time.

 

Allan J.
VThai
Beginner
135 Views

Hi Allan,

I install standalone system. I install Intel Unite on Hub.

My hub is Desktop Dell Micro OptiPlex 7050 and I download source Intel Unite on website Dell http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=49J04 Intel Unite Hub Application Installer Driver Details | Dell US http://en.community.dell.com/techcenter/enterprise-client/w/wiki/11647.intel-unite-downloads

You would like see detail for my Hub in ssu attached file.

Thankyou for reply.

idata
Community Manager
135 Views

Hi Vu_Thai,

 

 

Thank you for the information and the report.

 

I was trying to find documentation about virtual screen resolution adjustment while using Intel Unite® and I noticed that this feature is only available on Windows Client devices.

 

 

Hope it helps.

 

Allan J.
VThai
Beginner
135 Views

Thankyou Allan.

My problem is i have projector with full HD resolution, my laptop has HD resolution. When my laptop connect to hub, hub connect to projector by HDMI cable only show HD resolution of laptop on projector, don't show full HD resolution of projector.

so i need when my laptop connect to hub, projector show screen's laptop with full HD resolution of projector.

Thanks.

idata
Community Manager
135 Views

Hi Vu_Thai,

 

 

Thank you for clarifying the problem. As far as I understand the connection goes through the Hub and I indicated previously, this is only possible if you are using Client device. Directly to the Hub you will not be able to change the virtual extended resolution.

 

 

Regards,

 

Allan J

 

idata
Community Manager
135 Views

Hi Vu_Thai,

 

 

I was wondering if you still need assistance with the Intel Unite® software.

 

 

Thank you for your time.

 

Allan J.
VThai
Beginner
135 Views

so how to connect to hub with maximum resolution. i want to presentation beautifully.

Thanks.

VThai
Beginner
135 Views

Would you like send to me link source's Intel Unite hub and document for user guide so i install it againt.

idata
Community Manager
135 Views

idata
Community Manager
135 Views

Hi Vu_Thai,

 

 

Were you able to download the latest Intel Unite® software?

 

 

Thanks

 

Allan J
VThai
Beginner
135 Views

Thank Allan! I downloaded source and documment successfully.

VThai
Beginner
135 Views

How to connect from iOS, Android to Unite.

I install app for iOS but request type pin only six number, my hub show pin code with eight word consist number and letter.

VThai
Beginner
135 Views

Hi Allan,

I'm not understand clearly how to use Client device to adjust resolution. You can explain to me understand clearly.

idata
Community Manager
135 Views

Thank you very much for providing those details.

 

 

In regard to your question, we will do further research on this subject, as soon as I get any updates I will post all the details on this thread.

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

idata
Community Manager
135 Views

Hi Vu_Thai,

 

 

Thank you for your patience.

 

I am trying to find a how-to or user's guide for the following client plugin

 

https://downloadcenter.intel.com/download/27476/Intel-Unite-App-Extended-Display-Driver?v=t https://downloadcenter.intel.com/download/27476/Intel-Unite-App-Extended-Display-Driver?v=t

 

 

I will update this thread as news become available.

 

 

Regards,

 

Allan J
idata
Community Manager
135 Views

Hi Vu_Thai,

 

 

Were you able to install the Intel Unite® extended plugin and checked the guide?

 

 

Please let me know your findings.

 

Allan J.
idata
Community Manager
135 Views

Hi Vu_Thai,

 

 

For your question about setting the screen resolution through the client - this is currently not a capability. I will submit this as a feature request to our engineering team.

 

 

You mentioned that your hub is displaying 8 character PINs - this indicates that you are using the Small Business version of Intel Unite. The mobile clients only work with the Enterprise version of Intel Unite.

 

 

Please let us know if you have any further questions.

 

Thanks,

 

Stan A.
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