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schil
Beginner
1,188 Views

Apps auto connecting to the server how to setup

We have set the DNS server records as instructed,

the client manually works when you input the server FDQN

How to we setup for the server for the apps to auto find the server?

So far it does not find them

Is there more info?

The apps cannot auto find the server to get codes

0 Kudos
8 Replies
RPada
Beginner
69 Views

Hi,

you need to create new DNS SRV record , as shown below

schil
Beginner
69 Views

This was done, and we cannot auto find the server any other suggestions?

schil
Beginner
69 Views

This is a serious issue.

I need a user to be able to open the app on their laptop, as a guest

and not have to, at the start of a meeting , go configure an xml file

OR Set A DNS Suffix on a guests laptop we should not be touching a guest laptop this should be automatic..

in order just to allow them to connect to our server.

Intel take this on and fix this, there is no documentation that helps with this.

idata
Community Manager
69 Views

Hello Dersfam

 

 

Thank you for your response.

 

 

Allow me to share with you that I found this thread /thread/124788 https://communities.intel.com/thread/124788 in which we requested your system information, thank you for that information by the way, could you provide us with the SKU number of you HUB Optiflex 7050? if you need assistance to find the number please refer to the manufacturer of the device.

 

 

On your configuration, you have motioned that the client DELL™ desktop Vostro 3905 is the one having problems to connect to the DNS. Are there other clients that are able to connect successfully to Intel Unite®?

 

 

Let me share with you the following link for information on the on the enterprise deployment guide for Intel Unite® where you will find the HUB requirements for the enterprise configuration on page 10 section 2.2.
  1. Microsoft Windows 7 SP1, 8.1 or 10 (32 bit and 64 bit
    1. Recommended latest patch level
  2. Microsoft .NET 4.5 or greater
  3. Supported SKU1, 4th generation or newer Intel® Core™ vPro™ processor-based mini PC
  4. Wired or wireless network connection
  5. 4 GB RAM
  6. 32 GB available storage

 

https://www.intel.com/content/www/us/en/support/articles/000008523/software/software-applications.ht... https://www.intel.com/content/www/us/en/support/articles/000008523/software/software-applications.ht...

 

 

Please refer to the following link in which would be able to see the HBU mini PC validated for the Intel Unite® configuration

 

 

https://www.intel.com/content/www/us/en/architecture-and-technology/unite/intel-unite-overview.html https://www.intel.com/content/www/us/en/architecture-and-technology/unite/intel-unite-overview.html

 

 

 

Regards,

 

Leonardo C.

 

schil
Beginner
69 Views

This is not a random trial.

We intentionally speced the system to EXCEED you requirements for operation.

all windows 10 fully updated, all Dell updates.

NO devices tried can auto discover, laptop, desktop, mobile

This is going round and round..... the setup is good : EXCEPT for a missing piece of info for AUTO DISCOVER

Manually entered FQDN in the APP WORKS..

the issue once again is the auto discover thru our network.

Below is first from a desktop and the last is form mobile app settings that fail

idata
Community Manager
69 Views

Hello Dersfam

 

 

Thank you for your response and all the information provided, allow me to investigate the case I will be posting back as soon as news become available.

 

 

Regards,

 

Leonardo C.

 

idata
Community Manager
69 Views

Hello Dersfam

 

 

Thank you for waiting.

 

 

Looking into the information of Intel Unite® features to auto-discover the server; I have to inform you that the current release of the enterprise application does not include this feature. I will submit this situation to be considered for future releases.

 

 

Regards,

 

Leonardo C.

 

idata
Community Manager
69 Views

Hello Dersfam

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.