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Hello rhaasan,
Thank you for contacting the Intel community.
First, we would like to apologize for the delay on our response.
I would like to ask you if your issue has been resolved or if you need further assistance.
Thanks,
Ivan.
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Thank you for your reply.
Being that the case, please reply with your system information to better assist you, including your ordering code.
To get your system information use the Intel SSU (System Support Utility) https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility:
Download Intel® System Support Utility
- Download the utility
- Run the exe and select 'Scan'
- Save and include as an attachment in the Intel Community Forum
DxDiag Instructions:
- Click on the "Start Menu" -> Type "DxDiag" -> Press "Enter" -> Wait for the DirectX Diagnostic Tool to finish loading
- In the DirectX Diagnostic Tool, click "Save All Information" -> Save the file DxDiag.txt
- Include DxDiag.txt as an attachment in the Intel Community Forum
Regards,
Ivan.
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Ivan,
Here is the SSU scan and the directx scan.
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Thank you for the information, I will test this configuration with this NUC and then I will post the results here.
Regards,
Ivan.
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I set up a lab today and I did not experience this problem, make sure you have the latest version that can be downloaded here:
https://downloadcenter.intel.com/download/25280/Intel-Unite-app https://downloadcenter.intel.com/download/25280/Intel-Unite-app
As you can see when I'm on the Intel Unite Client, I tested the audio and I did not have any problems, if you see the audio option is enabled, the odd thing is that I could not get the screen that you posted, I'm not sure if perhaps is an older version or it was download it somewhere else.
Here you can see where you can enable the audio with this version.
Please let me know how it goes.
Regards,
Ivan.
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Ivan
Once i upgraded apps to the latest i now can play sound wirelessly. Thanks Much!!
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I'm glad that your issue has been resolved and thank you for taking your time to let us know.
Best regards,
Ivan.
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Hi Ivan
I'am facing the same problem today, I've installed the latest version but audio is not working
Thanks
Adriana
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We have tested this configuration several times and we're getting sound without problem, this also worked for rhaasan.
I suggest you to uninstall the application and then reinstall it.
Please let me know how it goes.
Best regards,
Ivan U.
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