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Certificate Error - Intel® Unite™ App

MTam
Beginner
1,848 Views

Hi,

I have setup Intel Unite and everything is working, however, everytime I start Intel Unite Client, a popup says certificate not trust.

I am using Windows Server 2016 ADCS Enterprise, client already trust AD's cert.

I can see the cert is trusted inside IE, its strange in Chrome, it says error.

ClientInstaller_V328242_1191418

HubInstaller_V328242_1191419

ServerInstaller_V328344_1194385

When I do installation, I see a option for shared key, can you explain what it is and when to use shared key?

If we already have certificate, do we still need shared key?

Thanks,

Michael

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4 Replies
idata
Community Manager
376 Views

Hello michael.tam

 

 

Thank you for joining the community.

 

 

We are going to look into the error that you are having, once news become available we are going to post back to help you

 

 

Regards,

 

Leonardo C.

 

MTam
Beginner
376 Views

Hi Intel.

This is a two part question

1 - Why is Chrome reporting SSL error and IE says no error.

I have found the answer, since Chrome 58 certificate requires Subject Alternate Name.

https://support.google.com/chrome/a/answer/7391219?hl=en https://support.google.com/chrome/a/answer/7391219?hl=en

2 - Why is Intel Unite Client reporting certificate error?

The certificate is trusted and its strange that Intel Unite still says error.

Please followup, it has been 5 days since I posted the question.

Michael

MTam
Beginner
376 Views

Hi Intel

I have receive no feedback for this issue and I really need help.

Do you need more information from my side to help you diagnose the problem?

It has been 10 days since I first post, and still receive no feedback, please let me know what is wrong?

Michael.

idata
Community Manager
376 Views

Hello michael.tam

 

 

Thank you for your waiting, the case is under investigation with our higher level we will post back as soon as news become available.

 

 

Regards,

 

Leonardo C.

 

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