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schil
Beginner
1,244 Views

Clients not auto discovering Unite server

Not a DNS issue have verified.

This is a serious issue.

I need a user to be able to open the app on their laptop, as a guest

and not have to, at the start of a meeting , go configure an xml file

OR Set A DNS Suffix on a guests laptop we should not be touching a guest laptop this should be automatic..

in order just to allow them to connect to our server.

Intel take this on and fix this, there is no documentation that helps with this.

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3 Replies
idata
Community Manager
59 Views

Hello Dersfam,

 

 

Thank you for joining the Intel Community Support.

 

 

I apologize for the inconvenience you are experiencing. In order to assist you better, please provide the following information.

 

 

What is the Intel Unite® App version?

 

How are the devices connected (wired, wireless, or both)?

 

What is the server configuration?

 

What is the laptop model?

 

What is the model of the device used as a hub?

 

Are you using Intel Unite® Small Business or Enterprise?

 

 

Wanner G.
schil
Beginner
59 Views

What is the Intel Unite® App version? the most current version I just installed it from your "SITE" Intel-Unite-Client-Application-Installer_6C0KT_WIN_3.2.82.42_A00

How are the devices connected (wired, wireless, or both)? BOTH

What is the server configuration? vm server, built to intel specs with more than adequate support

What is the laptop model? dell desktop Vostro 3905

What is the model of the device used as a hub? Optiflex 7050

Are you using Intel Unite® Small Business or Enterprise? enterprise

idata
Community Manager
59 Views

Hello Dersfam,

 

 

Thank you for your response.

 

 

We are already working on your inquiry on the following thread: https://communities.intel.com/thread/124730 https://communities.intel.com/thread/124730

 

 

In order to assist you better, this information will be forwarded to provide a solution to your issue as soon as possible.

 

 

Wanner G.

 

 

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