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DNS Issues, possibly?

GTrgo
Beginner
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I am installing Intel Unite in an enterprise environment. When I hard code the server into the serverconfig.xml file, I can connect my hub to the server. However if I try and let the hub find the SRV record, it fails to connect. I have done an NSLOOKUP for the SRV record from the hub and everything looks correct. I am able to ping the server by name. When I use the debug switch when launching "Intel Unite.exe" the logs just keep saying:

Getting Profile

No Servers Listed. Trying DNS service record: _uniteservice._tcp -

DnsQuery Returned: 9003-

And will just keep looping through this.

Any help would be appreciated.

Thanks!

Glen

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idata
Employee
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Glent: Thank you very much for joining the Intel® Unite™ app communities.

 

 

In order to better assist you, please provide the following information:

 

 

What is the SKU of the hub?

 

Which is the Intel® Unite version that you are using?

 

If you have the option, could you please provide a picture of what happens when you launch the Intel® Unite.exe file?

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

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GTrgo
Beginner
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Alberto,

I believe the SKU is: 210-AKIM

The Intel Unite version is: 3.1.41.18.

When I launch the application all I see is a gray bar in the corner of the screen with flashing dashes that move from left to right, then right to left.

Let me know if you need anything else.

Thanks!

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idata
Employee
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Glent: Thank you very much for letting us know that information. We will start a research on this matter, as soon as I get any updates I will post all the details on this thread.

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

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