I have installed Intel unite Hub with enterprise options, everything work perfectly however when client share screen eventhough hub display is 1920x1080 and client output display is 1920x1080, hub shows borders on left and right and does not show full HD screen without borders. Please see screenshots below. Thank you
Please find attached files and some additional issues.
Additionally on windows, extended display does not work and Can not register ipad/iphone/android.
In addition, please provide us with the following details:
HUB/Client computer details
HUB manufacturer(s): Intel
HUB model(s) and SKU: NUC7i5DNHE
Client model(s): Surface Pro 5, Lenovo Yoga 920
Windows OS (provide Version number if Win10, and 32- or 64-bit) and update version: Win 10 x64 update 1803
Intel Unite® Client version: 4.0.991.43
If problem happens with Extended Display provide version: 4.0.991.43
Intel Unite® HUB version: 4.0.991.43
Intel Unite® Server version: 4.0.991.43
Hello, It's been two months and have not heard anything. Is that how long its take to answer something or fix something? I would rather go somewhere else with this wireless display if going forward will take this amount of time. If support is not good, what is point of wasting time after this Intel Unite? I am sure everyone else feeling similar. Thanks
Thank you for responding. I have not received any email as you mentioned above. Additionally, do you want me to downgrade version? As mentioned in earlier responses I am on version 4.0.991.43.