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RPloe
Beginner
1,076 Views

Guest cannot connect (Guest Access Plugin - Standalone, v3)

I installed a standalone Hub with Unite V3.

Hub is a NUC NUC5i5MYBE connected to LAN (cable) and unconnected WLAN module.

I also installed the Guest Access Plugin out of the V3 download package.

Client can connect and present successfully.

I can start Guest Access.

Hub transmits Ad-Hoc WLAN.

Guest client can connect and download the Unite software.

Software installed and started.

Guest client can ping the hub via the Ad-Hoc WLAN.

Configured shared key in Unite Client.

Entering PIN - connection not successful.

Started network monitor on Hub.

UDP packet to port 16996 from guest client arrives, two times.

Not any response from the hub on any network interface (WLAN, LAN)

Then error message on the guest client is shown.

I also created an additional firewall rule for

%ProgramFiles% (x86)\Intel\Intel Unite\GuestAccess\Service\GuestAccessService.exe

(all protocols, all ports, all network types)

What can I do to be able to connect with the guest client?

Regards

Richard

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4 Replies
Claudio_G_Intel1
Employee
110 Views

Hi RiP.63, could you send me your contact information through private message so i can follow up on this one with you?

RPloe
Beginner
110 Views

Hi all.

I'm still stuck with the guest plugin problem (see original post above).

Has anyone got it working?

If so, please share your version info, configuration and tips with me.

Thanks,

Richard

Claudio_G_Intel1
Employee
110 Views

RiP.63 i forwarded a set of instructions to your email, are you using the one time use client when accessing to the adhoc wireless lan?.

You mentioned you entered a shared key although that should not be required.

RPloe
Beginner
110 Views

The hint in your message brought me the solution: On my "Client"- Test

 

computer, I had already installed Unite Client (from the http://x.x.x.x/download http://x.x.x.x/download page) and tried to

 

connect using it without success.

When I use the one time client from the http://192.168.137.1/guest http://192.168.137.1/guest page, it works.

It also works, when I use the IntelUnite.msi from the /guest page.

I will do more testing in our meeting room now.

A problem seems to be, that the SSID is not shown – there is no space for it because of the text explaining

 

"SSID" means "Service Set Identification/Identifier" – see picture:

Thank you for help.

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