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Hi, After installing intel unite my pc crashed and now im stuck in the windows auto repair. and windows wont boot. after trying some trouble shooting no success. is there anything you guys know that could help?

JLong17
Beginner
981 Views
 
4 Replies
Wanner_G_Intel
Moderator
152 Views
Hello JLong17, Thank you for joining this Intel Community. Even though the system crashed after installing Intel Unite®, this issue may not be related to the app. We would like to have the following information to continue troubleshooting this issue. 1. Please list the steps you have taken to fix this issue. 2. Please provide your system configuration (e.g. Operating system, computer brand/model, etc) Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
152 Views
Hello JLong17, If you have any further questions, we will be glad to help you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
TBain1
Beginner
152 Views

Had the same happen with my Dell XPS. I think it was a combination of 1809 update and not having the extended display driver installed. I never did get it up and running and had to re-image my laptop. That was a couple of months ago and we backed off on our Intel Unite deployment as a result (can't have user PCs bricked). Only now getting back to see if v 4.0 update behaves better.

Wanner_G_Intel
Moderator
152 Views
Hello TBain1, If the issue occurs again, please let us know. We will be glad to help you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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