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RSous4
Beginner
276 Views

How to rearrange the screen order in the hub application in a multi-monitor environment?

I have the Intel Unite hub application in the meeting rooms of my company. In a few of them the screen order is reversed (when I call the right one on the client application the image is sent to the left one and vice versa). I tried uninstalling and reinstalling the application but the problem persists.

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3 Replies
Leonardo_C_Intel
Moderator
41 Views

Hello RSous4

 

Thank you for posting in the Intel Community.

 

Please provide me with the following details about your Intel Unite® set up:

 

What is the Intel Unite® version installed on your Server, HUB, and clients?

Are you using any plugins? If so, please let know which ones? 

You mentioned that this happening in a few of your HUBS, What is the difference that exists between the ones with this behavior and the once that does not have the behavior?

Can you provide me with a video showing the issue?

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

A Contingent Worker at Intel

Leonardo_C_Intel
Moderator
41 Views

Hello RSous4

 

Have you been able to collect the information requested?

Regards,

Leonardo C.

 

Intel Customer Support Technician

A Contingent Worker at Intel

Leonardo_C_Intel
Moderator
41 Views

Hello RSous4

 

I haven’t heard back from you; please contact us if you have any additional questions.

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

A Contingent Worker at Intel