I ordered a NUC model NUC7i5DNKE for use as a Unite Hub. When I install the latest Hub software I receive an error ID666666 that states the app could not run on this hardware configuration. The bottom of the PC states that this Model number is NUC7i5DNK1E. Everything I read says that this device has VPro technology and is compatible. The Hub version installed is 220.127.116.11. Can you tell me the correct switches for logging the installation?
- Intel® NUC 7th Gen
Looks you have the correct hardware to run Intel Unite without any issues, however keep in mind that there is a BIOS update required to run the application and do not get that error message that you are getting. Can you please confirm what BIOS version your system has?
Please update to the latest BIOS available ( 0031) that will fix your problem. My recommendation is to contact the support team to get the BIOS updated.
If you need assistance please refer to this link https://www.intel.com/content/www/us/en/support/articles/000005636/mini-pcs.html BIOS Update Instructions for Intel® NUC .
The BIOS is available here: https://downloadcenter.intel.com/download/27353/NUCs-BIOS-Update-DNKBLi5v-86A- Download BIOS Update [DNKBLi5v.86A]