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RRubi3
Beginner
2,010 Views

Intel® Driver Update Utility Error During Installation

The problem is that installation almost reach the end then the following massage comes on "There is a problem with this Windows Intaller package. A program run as part of the setup did not finish as expexted. Cantact your support personnel or package vendor."

After this messege there is another one after installation is cancalled "One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file. 0x80070643 - Fatal error during installation."

So there is the log file:

[0770:1C20][2016-09-09T03:49:14]i001: Burn v3.10.3.3007, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\PORTEB~1\AppData\Local\Temp\{2E365AC4-104E-4B41-A974-BE5530E0104C}\.cr\Intel Driver Update Utility Installer.exe

[0770:1C20][2016-09-09T03:49:14]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]\Intel Driver Update Utility\DriverUpdateUI.exe'

[0770:1C20][2016-09-09T03:49:14]i009: Command Line: '"-burn.clean.room=C:\Users\portebitel\Downloads\Intel Driver Update Utility Installer.exe" -burn.filehandle.attached=184 -burn.filehandle.self=192'

[0770:1C20][2016-09-09T03:49:14]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\portebitel\Downloads\Intel Driver Update Utility Installer.exe'

[0770:1C20][2016-09-09T03:49:14]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\portebitel\Downloads\'

[0770:1C20][2016-09-09T03:49:14]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\PORTEB~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160909034914.log'

[0770:1C20][2016-09-09T03:49:14]i000: Setting string variable 'WixBundleName' to value 'Intel® Driver Update Utility'

[0770:1C20][2016-09-09T03:49:14]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel'

[0770:17A8][2016-09-09T03:49:14]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033

[0770:17A8][2016-09-09T03:49:14]i000: Setting version variable 'WixBundleFileVersion' to value '2.6.1.4'

[0770:1C20][2016-09-09T03:49:15]i100: Detect begin, 4 packages

[0770:1C20][2016-09-09T03:49:15]i000: Setting string variable 'NETFRAMEWORK45' to value '394271'

[0770:1C20][2016-09-09T03:49:15]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.

[0770:1C20][2016-09-09T03:49:15]i101: Detected package: NetFx45Web, state: Present, cached: Complete

[0770:1C20][2016-09-09T03:49:15]i101: Detected package: IPIPInstallerX64, state: Absent, cached: None

[0770:1C20][2016-09-09T03:49:15]i101: Detected package: IPIPInstallerX86, state: Absent, cached: None

[0770:1C20][2016-09-09T03:49:15]i101: Detected package: DriverUpdateUtilityInstaller, state: Absent, cached: None

[0770:1C20][2016-09-09T03:49:15]i199: Detect complete, result: 0x0

[0770:17A8][2016-09-09T03:49:20]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

[0770:1C20][2016-09-09T03:49:20]i200: Plan begin, 4 packages, action: Install

[0770:1C20][2016-09-09T03:49:20]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web

[0770:1C20][2016-09-09T03:49:20]i052: Condition 'VersionNT64' evaluates to true.

[0770:1C20][2016-09-09T03:49:20]i000: Setting string variable 'WixBundleRollbackLog_IPIPInstallerX64' to value 'C:\Users\PORTEB~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160909034914_000_IPIPInstallerX6...

[0770:1C20][2016-09-09T03:49:20]i000: Setting string variable 'WixBundleLog_IPIPInstallerX64' to value 'C:\Users\PORTEB~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160909034914_000_IPIPInstallerX6...

[0770:1C20][2016-09-09T03:49:20]i052: Condition 'NOT VersionNT64' evaluates to false.

[0770:1C20][2016-09-09T03:49:20]i000: Setting string variable 'WixBundleRollbackLog_DriverUpdateUtilityInstaller' to value 'C:\Users\PORTEB~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160909034914_001_DriverUpdateUti...

[0770:1C20][2016-09-09T03:49:20]i000: Setting string variable 'WixBundleLog_DriverUpdateUtilityInstaller' to value 'C:\Users\PORTEB~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20160909034914_001_DriverUpdateUti...

[0770:1C20][2016-09-09T03:49:20]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0770:1C20][2016-09-09T03:49:20]i201: Planned package: IPIPInstallerX64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[0770:1C20][2016-09-09T03:49:20]i201: Planned package: IPIPInstallerX86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0770:1C20][2016-09-09T03:49:20]i201: Planned package: DriverUpdateUtilityInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[0770:1C20][2016-09-09T03:49:20]i299: Plan complete, result: 0x0

[0770:1C20][2016-09-09T03:49:20]i300: Apply begin

[0770:1C20][2016-09-09T03:49:20]i010: Launching elevated engine process.

[0770:1C20][2016-09-09T03:49:21]i011: Launched elevated engine process.

[0770:1C20][2016-09-09T03:49:21]i012: Connected to elevated engine.

[09E8:0988][2016-09-09T03:49:21]i358: Pausing automatic updates.

[09E8:0988][2016-09-09T03:49:22]i359: Paused automatic updates.

[09E8:0988][2016-09-09T03:49:22]i360: Creating a system restore point.

[09E8:0988][2016-09-09T03:49:29]i361: Created a system restore point.

[09E8:0988][2016-09-09T03:49:29]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{fe2eebd3-ee15-4538-bb19-b627e3f2a911}, options: 0x7, disable resume: No

[09E8:0988][2016-09-09T03:49:30]i000: Caching bundle from: 'C:\Users\PORTEB~1\AppData\Local\Temp\{8ACDAC09-C789-4F3B-9067-B19CBEB30EF5}\.be\Intel Driver Update Utility Installer.exe' to: 'C:\ProgramData\Package Cache\{fe2eebd3-ee15-4538-bb19-b627e3f2a911}\Intel Driver Update Utility Installer.exe'

[09E8:0988][2016-09-09T03:49:30]i320: Registering bundle dependency provider: {fe2eebd3-ee15-4538-bb19-b627e3f2a911}, version: 2.6.1.4

[09E8:0988][2016-09-09T03:49:30]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{fe2eebd3-ee15-4538-bb19-b627e3f2a911}, resume: Active, restart initiated: No, disable resume: No

[09E8:0C1C][2016-09-09T03:49:30]i305: Verified acquired payload: IPIPInstallerX64 at path: C:\ProgramData\Package Cache\.unverified\IPIPInstallerX64, moving to: C:\ProgramData\Package Cache\{DB52A2D0-CAA1-4ED1-B122-29E7EDDE187F}v2.1.28.3\IntelProductImprovementProgramInstaller.msi.

[09E8:0C1C][2016-09-09T03:49:30]i305: Verified acquired payload: DriverUpdateUtilityInstaller at path: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller, moving to: C:\ProgramData\Package Cache\{06DA421D-EE23-487D-878F-F0AF97EF69AD}v2.6.1.4\Intel Driver Update Utility Installer.msi.

[09E8:0988][2016-09-09T03:49:30]i323: Registering package dependency provider: {DB52A2D0-CAA1-4ED1-B122-29E7EDDE187F}, version: 2.1.28.3, package: IPIPInstallerX64

[09E8:0988][2016-09-09T03:49:30]i301: Applying execute package: IPIPInstallerX64, ac...

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2 Replies
Stan_A_Intel
Employee
203 Views

Rubi8602,

I'm sorry, but the Intel Driver Update Utility is not supported on our support communities. You can go to www.intel.com/support to contact Intel Customer Support using another method.

Thanks,

Stan A.

WAldr1
Beginner
203 Views

The latest driver update (10/17/16) fails on my windows 7 system. I get the error code 0x80070643. I went to Intel's site from support after seeing that this site could not help. Intel indicated that a previous version of the driver utility had a flaw in its security. The driver update created a lot file. I have no idea right now on what to do with it; it's late so I'll try to contact Intel tomorrow.

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