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Intel Hub not connecting to Server

AKert1
Beginner
1,013 Views

It seems the hub isn't connecting to the server. The upper right doesn't have a pin it just has the -- going back and forth. I confirmed I can get to the server from the url in the ServerConfig.xml.

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2 Replies
idata
Community Manager
145 Views

philfry, Thank you very much for joining the Intel® Unite application communities.

 

 

In order to further assist you, we just need to verify a few details:

 

 

Please provide the sku or ordering code of the computer you are using?

 

Please provide the brand and model of your system?

 

Which Intel® Unite version are you running as a hub?

 

What is the current BIOS version of the computer?

 

Which Windows version are you using?

 

Please try a BIOS update to the latest version on your system, and then try to run the software again.

 

 

Please let us know the results of trying the step above.

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto

 

idata
Community Manager
145 Views

philfry, I just wanted to check if you saw the information we are requesting previously and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto

 

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