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NTheo
Beginner
930 Views

Intel Unite 3.1.41.18 crashes my hardrive on Dell Inspiron

I have been using the Intel Unite App for Windows 10 on an older Lenovo Yoga 2 Laptop without any problems.

I have now got a Dell Inspiron which uses an i7 processor, and when it asks me to restart my laptop after installing it, it crashes the entire hardrive and I get the blue screen of death. Only way to get back to normal is to completely restore the laptop to it's original factory settings which as you can imagine is hard work and very time consuming.

I need a solution to this please. Any ideas?

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2 Replies
idata
Community Manager
72 Views

Hello NickCosel

 

 

Thank you for joining the community

 

 

I understand that you are having problems with Intel® unite on your new computer, to assist you better allowed me to know

 

 

What is the version of Intel® unite?

 

 

Is your computer set up for hub or client?

 

 

What is the model and SKU of your computer?

 

 

What is the model of the CPU?

 

 

Regards,

 

 

Leonardo C.

 

idata
Community Manager
72 Views

Hello NickCosel

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

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