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Intel Unite Android Pin Length

HLe10
Beginner
1,356 Views

I have a standalone hub with version 3.1.32.12 deployment software installed. When running the hub shows an 8 alphanumeric pin. I can connect via a desktop client with no issues. However, I downloaded the Android client and it asks for a six digit pin. Is there an updated version of the Android client available? Or is there a different way to connect?

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idata
Employee
408 Views

Hello hieutle,

 

 

Thank you for contacting the Intel community.

 

 

In this case, we are aware of this behavior and we will need to wait for a new release for android in order to solve this issue.

 

 

Unfortunately there is no a different way to connect and hopefully a new version will be release soon.

 

 

I'm sorry for any inconvenience and right now we don't have an ETA when the new version will be release but I suggest you to keep checking the play store download for a new version.

 

Please bear in mind that this will be available for enterprise only, you can check for more information here:

http://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_Enterprise_Deployment.pdf http://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_Enterprise_Deployment.pdf

Page 31

Best regards,

 

Ivan.

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idata
Employee
409 Views

Hello hieutle,

 

 

Thank you for contacting the Intel community.

 

 

In this case, we are aware of this behavior and we will need to wait for a new release for android in order to solve this issue.

 

 

Unfortunately there is no a different way to connect and hopefully a new version will be release soon.

 

 

I'm sorry for any inconvenience and right now we don't have an ETA when the new version will be release but I suggest you to keep checking the play store download for a new version.

 

Please bear in mind that this will be available for enterprise only, you can check for more information here:

http://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_Enterprise_Deployment.pdf http://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_Enterprise_Deployment.pdf

Page 31

Best regards,

 

Ivan.
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