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Intel Unite Android Pin Length

HLe10
Beginner
1,132 Views

I have a standalone hub with version 3.1.32.12 deployment software installed. When running the hub shows an 8 alphanumeric pin. I can connect via a desktop client with no issues. However, I downloaded the Android client and it asks for a six digit pin. Is there an updated version of the Android client available? Or is there a different way to connect?

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1 Solution
idata
Community Manager
184 Views

Hello hieutle,

 

 

Thank you for contacting the Intel community.

 

 

In this case, we are aware of this behavior and we will need to wait for a new release for android in order to solve this issue.

 

 

Unfortunately there is no a different way to connect and hopefully a new version will be release soon.

 

 

I'm sorry for any inconvenience and right now we don't have an ETA when the new version will be release but I suggest you to keep checking the play store download for a new version.

 

Please bear in mind that this will be available for enterprise only, you can check for more information here:

http://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_... http://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_...

Page 31

Best regards,

 

Ivan.

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1 Reply
idata
Community Manager
185 Views

Hello hieutle,

 

 

Thank you for contacting the Intel community.

 

 

In this case, we are aware of this behavior and we will need to wait for a new release for android in order to solve this issue.

 

 

Unfortunately there is no a different way to connect and hopefully a new version will be release soon.

 

 

I'm sorry for any inconvenience and right now we don't have an ETA when the new version will be release but I suggest you to keep checking the play store download for a new version.

 

Please bear in mind that this will be available for enterprise only, you can check for more information here:

http://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_... http://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_...

Page 31

Best regards,

 

Ivan.
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