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Intel Unite App on Chromebook - White Screen when sharing

fuentric
Novice
742 Views

When sharing screen from a Chomebook, only a white screen is shown.  See attached pic.  I've narrowed it down to being an issue with Chrome v89.  Chromebooks with Chrome v88 or lower do not have this issue.  Initially I was using version 4.0.4173.30 on the server and hub.  Updating those did not resolve issue.

Intel Unite Server v4.2.25031.51

Intel Unite Hub v4.2.25031.51

Client: Intel Unite app v4.2.0.35

Chrome version with issue: 89.0.4389.116

Chrome version 88.x and below work as expected.

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3 Replies
fuentric
Novice
741 Views

Also - All of our Windows clients have not issues sharing either.

IntelSupport
Community Manager
705 Views

Hello fuentric,


We understand you have opened another ticket with us, and we will continue to help you through that channel.


We will therefore close this community thread. Thank you for your understanding.


Wanner G.

Intel Customer Support Technician


fuentric
Novice
695 Views

I understand.  I will post updates here as well in case someone else in the community encounters this issue.

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