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Intel unite app uninstallation failed

AGren2
Beginner
1,695 Views

Hello,

it's not possible to uninstall the Intel Unite app 3.1.41.18 on Windows 10. Following error message appears:

Same error appears when you start the Intel Unite Client.mui.msi installer again and choose the remove option.

Please assist.

best regards,

Alex

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7 Replies
idata
Employee
597 Views

Hi Alexej: Thank you very much for joining the Intel® Unite™ app communities.

In regard to your inquiry, another option to try will be to un-install the Intel® Unite application from control panel. Look for programs and features, right click on Intel® Unite and choose un-install.

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R
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AGren2
Beginner
597 Views

Hello Alberto,

it's also not working. The uninstallation stops with the same error.

Best regards,

Alex

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idata
Employee
597 Views

Hi Alexej: Thank you very much for letting us know those results. I will do further research on this regard and as soon as I get any details, I will post all the information on this thread.

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

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idata
Employee
597 Views

Alexej: I just received an update on the research we are doing on this matter and we just wanted to check if it is possible for you to provide the installer log?

 

msiexec /i yourfile.msi /L*v mylog.txt

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

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idata
Employee
597 Views

Alexej: I just wanted to check if you saw the information we requested on the previous post and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards

 

Alberto R

 

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AGren2
Beginner
597 Views

Hello Alberto,

seems the issue is fixed with the newest 3.1.45.26 version.

Regards,

Alex

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idata
Employee
597 Views

Alexej: Perfect, it is great to hear the problem got fixed with the new version.

 

 

Any other inquiry, do not hesitate in contact us again.

 

 

Regards,

 

Alberto R

 

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