There is a problem when I used MAC laptop client connect to the HUB， the error is PIN code not right. but another DELL laptop is ok.
the MAC laptop is no config the hostname. we have creat a SRV record.
When I used IPAD connect to the HUB， the error is Enterprise server Connection Error-1200： SSL error...........
Thank you for contacting Intel Communities.
Can you please provide the following information to better assist you?
Are you using the standalone or the enterprise version of the Intel® Unite™ app?
Information from the hub:
- Brand & model number or SKU
- BIOS version
- The Intel® Unite™ app version installed on the Hub:
Is this a fresh installation or did the Intel® Unite™ app use to work?
I hope to hear from you soon.
the IPAD is connect in the same network with server. the error is: Enterprise server connection error-1200.
and I have tried used android pad, the android pad is working well in the same network.
intel_admin Hello Juan,
I have test again. there is a update.
the mac & ipad have a same issue, please found the info from below picture.
Please be sure the DNS is pointing to the server's IP address, besides that, you can try to access on the Mac using the server's IP address instead of the hostname since that hostname does not seem to be recognized.
I have also sent you a private message.
After reinstall a CA which apply by ip adress and put the DNS is pointing to the server's IP address . the MAC was working well. But the IOS pad &phone are still no work.
After enter PIN code there is no error. and the client app was no found. test again no change.
We used the domain CA, and is the root CA need to be install manualy?