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Open Intel unite Hub occur server error

bnie0
Beginner
638 Views

Hello,

When I open Intel Unite Hub, it will pop up server error(unable to get configuration settings, an internal error has occurred, please contact your IT department), ​ how to fix this issue?

Thanks.

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5 Replies
Wanner_G_Intel
Moderator
272 Views
Hello bnie0, Thank you for joining this Intel Community. First, we would like to have the following information: 1. Screenshot showing the error message/code you are receiving. 2. Intel Unite® version installed. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
bnie0
Beginner
272 Views

Hello Wanner G,

1.Please refer the screenshot for attach.

2.The version is ​4.0.1185.49.

Thanks

Wanner_G_Intel
Moderator
272 Views
Hello bnie0, Thank you for your response. You are most likely receiving this error message because the enterprise server is not configured properly. We recommend reviewing the steps found in the Intel Unite® app version 4.x Deployment Guide > Section 4.6 Configure the Enterprise Server for Intel Unite® Solution to fix this issue. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
272 Views
Hello bnie0, Were you able to review the steps found on the Deployment Guide Section Section 4.6 Configure the Enterprise Server for Intel Unite® Solution? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
Wanner_G_Intel
Moderator
272 Views
Hello bnie0, If you need any further assistance, please contact us back. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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