Intel Unite® App
Gain crucial understandings of the Intel Unite® App
Announcements
This product has been discontinued. This board is currently read only and no longer accepting new posts. Learn more
459 Discussions

Problem with Intel Unite Plugins

JPalo4
Beginner
1,273 Views

Hello there,

I've just received my Dell Optiplex 7050 and I've Installed the Small Business Intel Unite solution 3.1 Version.

I've been testing it and it works fine, but when I tried to install plugins looks like they are not working,

I need to use the guestacess plugin but I cannot get it work.

If I go to settings I can't see the plugins label:

If I click on "Next button" 2 times I can get the Plugins Label and looks like the guest access plugin is installed:

When I connect using the Intel unite client, cant see the Guest access icon:

I've tried some solutions like add the firewall excepcion, etc.. but still same result.

I think that the plugins are not working in the small business solution? any ideas?

Kind regards,

0 Kudos
3 Replies
idata
Employee
395 Views

Hello Javier.Palomares,

 

 

Thank you for contacting the Intel community.

 

 

I'm sorry about the issue you have experienced with the Intel® Unite app.

 

 

Please see the following link and follow the steps to plugin installation:

 

https://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_GuestAccessPlugin_Guide.pdf https://www.intel.com/content/dam/support/us/en/documents/software/software-applications/Intel_Unite_GuestAccessPlugin_Guide.pdf

 

See page 6

 

 

Please let me know how it goes.

 

 

 

Regards,

 

 

 

Ivan U.

 

0 Kudos
JPalo4
Beginner
395 Views

Hi there,

Thanks for your help, but I think that I've found the problem.

Intel_Unite_SmallBusiness_User_Guide:

Plugin support: This version of the software does not support plugins. If your organization needs features obtained through plugins, please consider using the software for Enterprise/ Education version.

That's why is not working..

I will try to install the enterprise solution.

Kind regards

0 Kudos
idata
Employee
395 Views

Thank you for your reply and please let me know how it goes after you install the enterprise solution.

 

 

 

Best wishes,

 

 

 

Ivan U.

 

0 Kudos
Reply