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JQuei
Beginner
1,099 Views

Problema com a criação da rede Guest

Olá, boa noite

Preciso de uma ajuda, por gentileza.

De cada 5 vezes que tento criar uma rede guest usando o "Intel Unite® Plugin for Protected Guest Access", em três delas tenho problemas. Às vezes a rede Guest criada recebe IP APIPA (169.x.x.x), e em outras vezes o IP informado na tela está errado, informa o 192.168.173.1 quando o correto seria 192.168.137.1

Enterprise

Unite Server 3.13

Intel Unite HUB 3.2.82.42

Intel Unite® Plugin for Protected Guest Access 3.2.82.42

Equipamento Dell 7050

Versão do driver wireless

Como podemos corrigir este problema?

0 Kudos
8 Replies
idata
Community Manager
66 Views

Hello Jeffsolutions,

 

 

Thank you for joining this Intel Community.

 

 

I understand that you are having issues creating a guest network when using Intel Unite® Plugin for Protected Guest Access. I would like to assist you with this.

 

 

The information provided shows that the Intel Unite® version installed in your system is not correct. For this reason, we would like to know if Intel Unite® is up to date. I sent you additional information about the latest version of Intel Unite® via private message to make sure Intel Unite® is updated. We recommend you to update both Intel Unite® and the plug-in version to the latest version available.

 

 

Wanner G.
JQuei
Beginner
66 Views

Olá Wanner,

Obrigado pelo retorno.

Também pensei nisso, e então instalei um laboratorio com a nova versão, tanto do servidor quanto do HUB e Cliente, e infelizmente ocorre o mesmo problema.

Veja:

Server:

HUB

Infelizmente neste caso ocorre exatamente o mesmo problema.

idata
Community Manager
66 Views

Hello Jeffsolutions,

 

 

Thank you for your response.

 

 

In order to provide more information about this issue, we will investigate it further. We will get back to you soon.

 

 

Wanner G.
idata
Community Manager
66 Views

Hello Jeffsolutions,

 

 

We appreciate your patience.

 

 

I would like to add that the issue reported is a known issue. It is currently being investigated.

 

 

We will get back to you as soon as we have more information about it.

 

 

Wanner G.
JQuei
Beginner
66 Views

Olá Wanner, boa tarde.

Obrigado pelo seu retorno.

Fico no aguardo.

É possível informar um prazo aproximado para a solução deste problema?

grato

idata
Community Manager
66 Views

Hello Jeffsolutions,

 

 

Thank you for getting back to us.

 

 

We are doing our best to provide more information about this issue. We will get back to you as soon as we have any update.

 

 

Wanner G.
JQuei
Beginner
66 Views

Obrigado

Fico no aguardo.

idata
Community Manager
66 Views

Hello Jefferson,

 

Thanks for your patience about this issue. I would like to let you know that we are still working with engineering to understand why the IP address is changing. Will let you know once we get more updates about this.

 

 

Thanks again for your understanding and patience.

 

 

Intel.
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