Hello, we are trying to get our Intel Unite 4.0 Hubs working with our guest wifi. Guest wifi is firewalled from most of our campus network, and I need to know what protocol and ports need to be opened for the IPs of the Unite Hubs and Server.
I have reviewed this document, but it is geared toward endpoint firewalls and seems to be out of date. Is there newer documentation available?
Thanks for the reply - I just managed to figure out our firewall settings yesterday. It's frustrating that the support folks only want to offer instructions for endpoint firewalls, since most enterprise customers are going to be firewalling their 'guest' wireless networks from the rest of their systems, and will therefore run into this issue.
At any rate, I did find that the Unite 4.0 clients need to be able to reach HTTP/S ports (80/443) on the Unite Server. However, the Unite 4.0 Hub software defaults to listening on a random TCP port for the connection from clients. As such, you either have to allow all TCP traffic from clients to hubs, or change the Network Port option for Hubs in the server admin portal so that you can narrow down to a single port.
Finding Hub configuration options is also oddly difficult, since it isn't actually in 'Configurations'. Instead, it's on the Hub/Client group and list page, where you drop down and select 'Group Details' . Unintuitive admin UI/UX choices aside, the software seems to work quite well once everything is able to communicate.
Hope that port info helps others avoid all the trouble!