Support of iOS 15.1

[ZSott]

Hello,

can you please confirm, that Unite supports iOS version 15.1?

After upgrade from iOS 14.x to 15.1, device is sharing white screen.

I noticed, that there are some issues with iOS 15 and WebRTC, so I'm asking, is this issue related to Unite app also?

Server version: 4.1.18036

HUB version: 4.1.18036 & 4.2.34484

iOS 15.1

iOS App version: 4.2.7

Best regards,

Zdenek

[Leonardo_C_Intel]

Hello ZSott

Thank you for posting in the Intel Community.

We understand that you are having problems after completing the IOS updates. Please let us know the following details:

• Have you tried to roll back the IOS Update?
• Have you confirmed if you have the latest Intel Unite® version installed?
• Can you try to Get the Crash Log File for Intel® Unite Mobile - iOS Version following the steps on this link: https://www.intel.com/content/www/us/en/support/articles/000025026/software/software-applications.html

Hope to hear from you soon.

Regards,

Leonardo C.

Intel Customer Support Technician

[AdrianM_Intel]

Hello ZSott,

Could you please update the server and hub to the latest Intel Unite version 4.2.34484, we noticed that it is 3 versions below of the latest and when an update is performed we recommend updating the server and hub version.

Let us know the result after updating to the latest version: 4.2.34484

https://www.intel.com/content/www/us/en/download/18371/intel-unite-app.html

Regards,

Adrian M.

Intel Customer Support Technician

[AdrianM_Intel]

Hello ZSott,

Were you able to check the previous post? 

Let me know if you need more assistance. 

Regards,

Adrian M.

Intel Customer Support Technician

[AdrianM_Intel]

Hello ZSott,

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

Regards,

Adrian M.

Intel Customer Support Technician