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DPate19
Beginner
1,090 Views

Unable to connect to hub

Hello All,

I am having issues getting a client to connect to intel unite hub (Dell OptiPlex 7040). Here is some background information:

-Client and Hub are on the same subnet and vlan

-Client and Hub can successfully ping each other on wireless or LAN

-Client is able to connect to Hub on LAN without any issues.

-Firewall (Palo Alto) is set to allow traffic on ports 80 & 443

-On wireless client is getting error message "Unable to connect to Hub"

-Shared key and pin are correct

0 Kudos
5 Replies
idata
Community Manager
83 Views

Hello dev.patel:

 

 

I just wanted to let you know that I sent you a private message.

 

 

Any further questions, please let me know.

 

 

Regards

 

 

Alberto

 

idata
Community Manager
83 Views

Hello dev.patel:

 

 

I just wanted to check if you received my private message?

 

 

Any questions, please let me know.

 

 

Regards

 

 

Alberto

 

idata
Community Manager
83 Views

Please escalate this unresolved issue and stop giving us the run around...

idata
Community Manager
83 Views

omoboy, Please submit your inquiry on a new thread, the reason for that is that every scenario is different, even if the same product is being used, so, for us to further assist you to try to fix the specific problem the system might have, please submit a new thread:

 

/community/tech https://communities.intel.com/community/tech

 

 

Let me apologize for any inconvenience.

 

 

Regards,

 

Alberto

 

RHein3
Beginner
83 Views

Are you using DNS discovery, or did you manually edit the ServerConfig.xml?

I had to go the manual edit route to get them talking nicely.

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