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Unable to get configuration settings. An internal error has ocurred.


So after server update admin portal working now

I went on to hub and clicked on provision device url


now getting error

Unable to get configuration settings. An internal error has ocurred.


on server i found this error


Event code: 3005 

Event message: An unhandled exception has occurred. 

Event time: 7/17/2019 4:12:24 PM 

Event time (UTC): 7/17/2019 8:12:24 PM 

Event ID: b33828e8f1dc4961af14750839c1acad 

Event sequence: 2 

Event occurrence: 1 

Event detail code: 0 


Application information: 

  Application domain: /LM/W3SVC/1/ROOT-1-132078679443072321 

  Trust level: Full 

  Application Virtual Path: / 

  Application Path: C:\inetpub\wwwroot\ 

  Machine name:server


Process information: 

  Process ID: 3772 

  Process name: w3wp.exe 

  Account name: IIS APPPOOL\DefaultAppPool 


Exception information: 

  Exception type: HttpException 

  Exception message: A potentially dangerous Request.Path value was detected from the client (&).

  at System.Web.HttpRequest.ValidateInputIfRequiredByConfig()

  at System.Web.HttpApplication.PipelineStepManager.ValidateHelper(HttpContext context)




Request information: 

  Request URL: 

  Request path: /IntelUnite/api&orgId=4353B2A-212E-4C34-BF11-5465454BE230D30&orgName=SID 

  User host address: 


  Is authenticated: False 

  Authentication Type:  

  Thread account name: IIS APPPOOL\DefaultAppPool 


Thread information: 

  Thread ID: 7 

  Thread account name: IIS APPPOOL\DefaultAppPool 

  Is impersonating: False 

  Stack trace:  at System.Web.HttpRequest.ValidateInputIfRequiredByConfig()

  at System.Web.HttpApplication.PipelineStepManager.ValidateHelper(HttpContext context)



Custom event details: 




please suggest thank you.


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1 Reply

Hello YPate11


Thank you for posting in the Intel Community.


I am noticing that we are assisting you with this behavior on the thread, we are going to continue assisting you there.      



Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation

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