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Unable to get iOS access working on Small Business Deployment

KImme
Beginner
‎10-16-2017 03:24 PM
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I am testing out a Standalone instance of the Unite App on a VPro NUC. It works as expected for Windows and Mac clients connecting and displaying screens. But I loaded the iOS app onto an iPhone and it only displays 6 character spaces for entry of the PIN and only provides a numeric keypad. The Small Business instance on the Hub displays a 8 character PIN with alpha and numeric. I am therefore mystified regarding how to get the iOS device to connect. I have reviewed a lot of literature online and I cannot determine how to get the iOS device connected? Suggestions please!

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idata
Employee
‎10-17-2017 10:55 AM
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Hello senordude,

 

 

I understand you are trying to use the Intel Unite® iOS app with Intel Unite® Small Business.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

What happens is that Intel Unite® iOS app will only work with Intel Unite® Enterprise version.

 

 

Let me know if you have or not any other inquiry.

 

 

Regards,

 

Fred D.
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