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Unite Web Portal Loading Slow Issue

idata
Employee
1,813 Views

Hello Unite Team,

Here is an issue that the unite web portal loading slow when I open it. it may be takes 2 minutes, and the https://localhost/admin https://localhost/admin has the same issue.

it's this cause of google web? Here is China, We can't open any google Web. it seems check google url first.....

Unite server v3.2

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idata
Employee
540 Views

Hello sdh1984,

 

 

I understand that your Intel ® Unite web portal is loading really slow and takes up to 2 minutes to load the admin portal.

 

 

Since you mention that the webpages are not accessible then it could be related to a network issue, however before jumping into that conclusion I will need to know the version of Intel ® Unite that you are running. Is it the enterprise or the stand alone?

 

 

Also, please provide us with the model of the clients, server and hub.

 

 

 

Regards,

 

David V
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idata
Employee
540 Views

Thanks.

Its resolved as below:

Oepn C:\Program Files (x86)\Intel\Intel Unite\AdminWebPortal\js\main.js

 

 

Replace https://www.google.com/jsapi?q=1 https://www.google.com/jsapi?q=1 with ./jsapi

 

Replace https://www.gstatic.com/charts/loader https://www.gstatic.com/charts/loader with ./loader
Claudio_G_Intel1
Employee
540 Views

Hi, correct Unite 3.x requires uses the google services URL in order to display/gather info for the telemetry graphics.

https://www.intel.com/content/www/us/en/support/articles/000023228/software.html Telemetry Plugin Guide for the Intel Unite® app

Unite 4.0 no longer has this requirement.

Edited answer to answer customer question.

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