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Beginner
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When installing the intel unite System Broadcast Server, the install rolls back with a message that wizard ended prematurely because of an error. I followed the install guide and installed and configured all prerequisites.

 
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Moderator
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Hello AAhme64,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, please provide us with the following information:

 

Intel Unite® versions running on the Server, Hub, and Client(s).

 

Wanner G.

Intel Customer Support Technician

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Beginner
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The Intel Unite Version is: 4.0.4173.30

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Hello AAhme64

 

Where are you downloading the Intel Unite® installer from? Can you share the download link?  

At what stage of the installation are you having the error?

Do you have any error codes? Can you share a picture of the error? 

 

Regards,

Leonardo C.

 

Intel Customer Support Technician

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Beginner
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See attached for screenshot of error.

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Beginner
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My unite IIS server screenshot

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Beginner
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Screenshot of error

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Beginner
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Screenshot of unite IIS server app pools

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Moderator
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Hello AAhme64,

 

Thank you for your response.

 

Please allow us to look into this issue.

 

Wanner G.

Intel Customer Support Technician

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Moderator
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Hello AAhme64,

 

Thank you for your response. 

 

Please check if you are running the latest Intel Unite Plugin for System Broadcast version for 4.x

 

Intel Unite Plug-in for System Broadcast

 

If you are already running this version, we may need to look at the log files and other details to address this issue.

 

We have sent you an email to the email address associated with your account to collect log files and other useful information.

 

Wanner G.

Intel Customer Support Technician

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