Windows Intel Unite Client crashes after installing Windows update KB4506991

FFern4 · ‎08-19-2019

After installing this update, my Intel Unite client has stopped working. The behaviour is the following:

Client starts properly
I can select the organization
I can introduce a PIN for a hub
Once the client has connected to the hub, after a few seconds, the application crashes

Client versión is 4.0.4173.300. Windows version is Windows 10 1903.

In the server logs, it seems this is the related error message:

Error - [HubTcpUserConnection] EXCEPTION: Error at HeaderReceived.eb05b6fa-5149-4816-a59e-b881758d0257, Unite 4.0 client - No se puede escribir datos de en la conexión de transporte: Se ha forzado la interrupción de una conexión existente por el host remoto. en System.Net.Security._SslStream.EndRead(IAsyncResult asyncResult) en Intel.Unite.Windows.Core.Connection.Hub.HubTcpUserConnection.HeaderReceived(IAsyncResult ar)

Regards

Fernando

SCort2 · ‎08-20-2019

Hi. I have the exact same issue. Upgraded Windows to version 1903 (from 1809) and installed the updates, including KB4506991.

The Intel Unite client crashes as soon as I enter the PIN. A complete re-install of the client did not solve it.

After removing the update and restarting the laptop the Intel Unite client started working as usual.