After having installed and setup the Enterprise server, hub, and client side software, we are getting the error seen in the title above. In the Admin Portal the Hub device shows up as normal. The client side software is running version 22.214.171.124. Both the Hub and the client machine are on the same WLAN and we are running DNS and did not manually setup the XML. I've seen some people say that the XML should be configured manually, but wanted to confirm that this was a DNS issue. Thank you in advance for your help. Please feel free to PM me if you need more information.
For us to further assist you and to help you with the specific problem, please create a new thread, make sure to add all the details in regard to your system. This way the next agent will have a better look at your specific scenario, you can add this thread as a reference but I recommend creating a new thread in order to isolate your case.